Document & Records Management Clerk - FTT

Marketing Statement

Join a company that has been a part of moving Metro Vancouver for over 35 years.

British Columbia Rapid Transit Company Ltd. (BCRTC) maintains and operates the Expo and Millennium SkyTrain Lines from our central facilities in south Burnaby. Our services connect downtown Vancouver to the cities of Burnaby, New Westminster, Coquitlam, Port Moody and Surrey. With the future expansion of both the Expo and Millennium Lines gathering pace, infrastructure renewal and new asset acquisition projects underway, this is an exciting time to join our team of over 1,200 dedicated employees, working on one of the longest fully-automated rapid transit systems in the world.

Our work encompasses roles such as administration, engineering, elevator and escalator maintenance, field operations, vehicle maintenance, and wayside (station and guideway) maintenance.

When you work for SkyTrain, not only will you help move Metro Vancouver, you will also have access to comprehensive benefits including paid vacation, medical benefits, transit passes, training and more. We are a proud equal opportunity employer, committed to a diverse and inclusive workforce.

Come explore what makes us one of BC’s Top Employers!

Responsibilities

SUMMARY:

Provides document and records management supporting services to internal and external stakeholders. Categorizes, archives, and retrieves physical and electronic records using specific classification and content structure. Ensures the completeness, accuracy, and usability of received technical records. Enhances content findability, accessibility, and security in the digital environment. Implements records retention and disposition policy and schedule. Supports end-users in document retrieval, providing training assistance and responding to queries. Contributes to the continuous improvement of document and records management practices and systems by participating in system testing and supporting quality assurance audits.

Qualifications

EDUCATION & EXPERIENCE:

Completion of Grade 12, supplemented by post-secondary courses in Document and Records Management or Library studies, or equivalent combination of experience and education is accepted.

Requires 2 years previous experience in records and information management, preferably including classification and retention scheduling, with proficient use of ERMS, in a local government or an engineering environment. Requires a further period of up to six (6) months in the job to become proficient with the company’s process, BOM standards, procedures and policies, and the overall requirements of this area.

Other Information

Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

Candidates will be required to complete an assessment and participate in an interview as part of the selection process.

To progress to the interview stage, candidates must achieve a passing score of 70% on the assessment to advance to the interview stage.

The relative weighting of the selection process for this position is a combined weighted score of:

60% assessment
40% interview

The weighting reflects the relative importance of the knowledge, skills, abilities, and qualifications and operational needs required for the position.

Work Schedule

40 hours per week.

This is a full-time temporary role for 3-6 months or until incumbent returns to work.

Work Designation

Resident

This position works predominately on-site.

Rate of Pay

Wage: $38.74 per hour

Please note: All new employees will be subject to a 6-week trainee rate at 75% of the hourly rate.

The Total Compensation Package includes Extended Health, Transit Pass and enrollment in the Public Service Pension Plan upon eligibility. Focus on your development through training, and mentorship programs. Enjoy a variety of health and wellness programs, including access to gym facilities. Speak to us to know more about what we offer.

How to Apply

Please click the 'Apply' button at the top right corner or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.

INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.

Posting Date: November 10 2026
Closing Date: Open Until Filled

Please note that only those short listed will be contacted.

Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.

Equal Employment Opportunity

SkyTrain is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to to equity, diversity and inclusion.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at [email protected].