Donor Centre Associate and Driver

The Donation Centre Associate and Driver will work with team members and volunteers to receive incoming clothing and household items, ensure that they are in suitable condition, and sort the items. The position will also pack and deliver orders to the Thrift Store or to The Mustard Seed’s Community Impact Centres. As this position interacts directly with donors and volunteers, the Donation Centre Associate and Driver is responsible for providing a positive experience for all who visit The Mustard Seed.

Employment Type: Fixed Term < 3 months
Schedule: Monday to Friday from 8:00 a.m. to 4:00 p.m.
Reporting to: Resource Centre Supervisor
City: Calgary
Number of Positions to Fill: 1
RFR #: 2215

MAJOR DUTIES AND RESPONSIBILITIES:

• Receive incoming donations, screening and sorting items according to quality standards and with reference to program & Thrift Store needs
• Pack orders and deliver to the Thrift Store and Pack orders and deliver to the Thrift Store, Community Impact Centres, and Shelters
• Pick up items from partnering businesses and organizations
• Communicate the story of The Mustard Seed’s ministry and develop rapport, through intentional interactions with volunteers and donors
• Guide individual volunteers and volunteer groups with sorting and packing donations along with other duties
• Maintain accurate reporting of donations, inventory, and outgoing items
• Contribute and execute on creative ideas to improve donor relations, goods stewardship, and process efficiency
• Provide occasional coverage at The Thrift Store; Training will be provided
• Maintain cleanliness of the warehouse and its perimeter to ensure a safe workplace
• Participate in all staff training (e.g. First Aid, Safe TALK, NVCI) and attend meetings with supervisor
• Other duties as may be assigned

MINIMUM QUALIFICATIONS AND SKILLS

• Experience driving a transit van
• Proficiency in Microsoft office programs, specifically data entry is an asset
• Excellent organizational skills and ability to support front-line programs
• Knowledge of designer labels, collectibles, and seasonal trends is an asset
• Strong communication, customer service, problem solving, and conflict resolution skills
• This role requires strong interpersonal skills, as it involves frequent engagement with individual volunteers, volunteer groups, and colleagues across various departments
• A self-starter with the ability to work in a cross-functional team and direct volunteer groups including those with diverse needs and abilities as required
• Experience working in a volunteer-based organization is considered an asset
• Passionate about participating in a Christian organization focused on supporting people living in poverty
• Possession of a valid Class 5 driver’s license, and clean driver’s abstract.

WORKING CONDITIONS

• As The Mustard Seed is a Christian Ministry, we require our employees sign an agreement indicating that they will respect and not detract from our Statement of Faith
• The position will require frequent manual labor (up to 50 lbs) with long periods of standing and walking, indoors and outdoors of the warehouse
• Employees are to be aware that many of our clients may experience difficulties or impairment at times, which could result in them uttering threats, discriminatory statements, and other insults at your person. This may in a raised voice, or in seeing unpredictable behaviour up to and including the possibility of them becoming aggressive
  • Training on how to respond is provided, but this is to be considered typical working conditions. Many of our clients are unaware of the impact of these comments
• Requires moderate mental effort to maintain organization and efficiency in a fast-paced environment

ADDITIONAL REQUIREMENTS

• An Employment Background Check is required for all positions at The Mustard Seed
• As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed’s Employment Values during their employment at The Mustard Seed.
• Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer
• This position requires the use of a company vehicle. Candidate must have and maintain valid driver’s licence and will need to consent to a driver’s abstract request.

NOTE

• Your privacy is important to us. The information we collect is used solely for consideration for employment.
• We thank all candidates for their interest, however, only those candidates selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements. No phone calls please.
• Please visit our careers page to see more job opportunities.