Première détection par notre source: à l’instant
eCommerce Operations Analyst, Order and Vendor Support. [AQ-25196]
@ Aquent
Toronto, Ontario
SIGNAUX
Résumé des exigences :
- Join a team where your contributions directly support the seamless flow of online transactions and enhance the customer experience across well-known brands.
- This role is perfect for an early-career professional ready to dive into a dynamic retail environment and gain invaluable hands-on experience.
- Execute established processes for resolving routine operational issues and adeptly escalate more complex situations to appropriate channels when required.
- 1–3 years of experience in a fast-paced environment such as eCommerce operations, order management, vendor support, fulfillment, supply chain, or customer support operations.
- Relevant internship or co-op experience is highly valued.
- Demonstrated ability to effectively manage multiple requests, cases, orders, or operational tasks concurrently while consistently meeting deadlines.
Source et dates
Type de source non vérifié · apify-linkedin
- Date publiée par l’employeur
- Non fourni
- Première détection par notre source
- 2026-11-14
- Mise à jour du dossier source
- 2026-11-14
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Aquent
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
We help guide businesses toward the talent, technology, and services they need to create a better future of work.
Description complète de l’entreprise
Aquent is the leading global work solutions company helping guide businesses toward the talent, technology, and services they need to excel. From specialty recruiting and talent experience to creative strategy and project management, we’re making the future of work better for everyone. Our brands include Aquent Talent, Aquent Studios, Aquent RoboHead, Aquent Scout, Aquent Sustainability, Aquent Employer of Record, and Aquent Gymnasium. Based in the U.S. with locations in Australia, Canada, France, Germany, Japan, Netherlands, and the U.K., we are positioned to deliver the solutions you need to unlock your global potential. Learn more at aquent.com.
- Abonnés LinkedIn
- 920 250
- Personnes associées sur LinkedIn
- 3 914
- Bureaux déclarés
- 501 Boylston St, Third Floor, Boston, MA 02116, US
- 10F, Benetton Shinsaibashi Bldg., 4-2-11 Minami-semba, Chuo-ku, Osaka, 542-0081, JP
- Suite 11.02, Level 11, 1 Castlereagh Street, Sydney, NSW 2000, AU
- 149 5th Ave, New York, NY 10010, US
- 527 S Marquette Ave, Minneapolis, MN 55402, US
- 1109 N 36th St, Seattle, WA 98103, US
- 6310 Greenwich Dr, San Diego, CA 92122, US
- 550 Kearny St, San Francisco, CA 94108, US
- 5401 S Kirkman Rd, Orlando, FL 32819, US
- 5670 Wilshire Blvd, Los Angeles, CA 90036, US
- 823 Congress Ave, Austin, TX 78701, US
- 77 Bloor St W, Toronto, ON M5S 1M2, CA
- 817 Peachtree St NE, Atlanta, GA 30308, US
- 14643 Dallas Pkwy, Dallas, TX 75254, US
- 1455 West Loop S, Houston, TX 77027, US
- 7231 Forest Ave, Richmond, VA 23226, US
- 11611 N Meridian St, Carmel, IN 46032, US
- 1025 Connecticut Ave NW, Washington, DC 20036, US
- 100 S Murphy Ave, Sunnyvale, CA 94086, US
- Level 13, 460 Bourke Street, Melbourne, VIC 3000, AU
- Tokyo, JP
- London, GB
- Berlin, DE
- Amsterdam, NL
- Paris, FR
- Autres noms enregistrés
- Aquent LLC
- Aquent HR International
- Aquent
- Spécialités
- Employer of Record Services
- Digital Marketing
- Graphic Design
- Freelance Recruitment
- Extended Workforce Services
- Marketing Talent
- Creative Talent
- Marketing Staffing
- Creative Staffing
- Web Development
- Staffing
- Web Development Staffing
- UX Staffing
- Professional Development
- Content Marketing
- Creative Studio
- UI Staffing
- UI
- UX
- Web Development Staffing
- and Project Management Cloud Solution
- Le profil indique une agence de recrutement
- Oui
Aquent is the leading global work solutions company helping guide businesses toward the talent, technology, and services they need to excel. From specialty recruiting and talent experience to creative strategy and project management, we’re making the future of work better for everyone. Our brands include Aquent Talent, Aquent Studios, Aquent RoboHead, Aquent Scout, Aquent Sustainability, Aquent Employer of Record…
| Champ | Valeur |
|---|---|
| Secteur | Staffing and Recruiting |
| Taille | 10,001+ employees |
| Siège social | Boston, MA |
| Type d’organisation | Privately Held |
| Spécialités | Employer of Record ServicesDigital MarketingGraphic DesignFreelance RecruitmentExtended Workforce ServicesMarketing TalentCreative TalentMarketing StaffingCreative StaffingWeb Development |
| Offres sur Jobsy | 15 |
| Voir la page |
Description
Aquent is proud to partner with a leading Canadian retail organization that plays a pivotal role in the national commerce landscape, connecting millions of customers with essential goods and services. This organization is renowned for its innovative approach to retail and its commitment to operational excellence, especially within its rapidly expanding eCommerce channels. Join a team where your contributions directly support the seamless flow of online transactions and enhance the customer experience across well-known brands.
Are you a detail-oriented problem-solver eager to make a tangible impact on a high-volume eCommerce operation? This one-year contract opportunity as a key member of the eCommerce operations team offers an exciting chance to ensure online orders move smoothly from click to delivery. You will be instrumental in maintaining operational efficiency, collaborating with a diverse network of vendors and internal partners, and directly contributing to customer satisfaction by resolving critical order and shipment issues. This role is perfect for an early-career professional ready to dive into a dynamic retail environment and gain invaluable hands-on experience.
What You’ll Do
Are you a detail-oriented problem-solver eager to make a tangible impact on a high-volume eCommerce operation? This one-year contract opportunity as a key member of the eCommerce operations team offers an exciting chance to ensure online orders move smoothly from click to delivery. You will be instrumental in maintaining operational efficiency, collaborating with a diverse network of vendors and internal partners, and directly contributing to customer satisfaction by resolving critical order and shipment issues. This role is perfect for an early-career professional ready to dive into a dynamic retail environment and gain invaluable hands-on experience.
What You’ll Do
- Efficiently manage a busy operational inbox, serving as a primary point of contact for vendor inquiries, store questions, order issues, and customer service escalations.
- Conduct thorough investigations into order discrepancies, delayed shipments, cancellations, missing information, and inventory availability challenges to identify root causes.
- Actively coordinate with external vendors and internal stakeholders to gather necessary information, facilitate issue resolution, and provide timely, accurate updates.
- Proactively review daily reports, dashboards, and tracking systems to pinpoint outstanding orders and operational exceptions, ensuring swift action.
- Maintain meticulous records, detailed case notes, and organized tracking systems to ensure data integrity and traceability.
- Execute established processes for resolving routine operational issues and adeptly escalate more complex situations to appropriate channels when required.
- Identify and document recurring operational issues, sharing observations and insights that can lead to continuous process improvements for the team.
- 1–3 years of experience in a fast-paced environment such as eCommerce operations, order management, vendor support, fulfillment, supply chain, or customer support operations. Relevant internship or co-op experience is highly valued.
- Demonstrated ability to effectively manage multiple requests, cases, orders, or operational tasks concurrently while consistently meeting deadlines.
- Exceptional written communication skills and the confidence to interact professionally with both internal teams and external partners.
- Proven practical problem-solving abilities, including the capacity to investigate complex issues thoroughly and drive them to successful resolution.
- Proficiency in using Excel, spreadsheets, reports, or other operational tracking systems to manage and analyze data.
- A strong commitment to attention to detail, excellent organizational skills, and the capability to manage routine, high-volume workloads with precision.
- A collaborative and dependable approach, coupled with an eagerness to learn new systems and adapt to evolving processes.
- Experience with dropshipping models, online marketplaces, or vendor fulfillment operations.
- Familiarity with key supply chain documents and processes such as purchase orders, shipment tracking, advance shipping notices (ASNs), or inventory updates.
- Experience utilizing DSCO or similar order and vendor management platforms.
- Exposure to Power BI or other operational dashboards for data visualization and analysis.
- Previous experience working within a large retail or multi-brand organizational structure.
- Impact Across Recognized Brands: Support the eCommerce operations for several well-known Canadian retail brands, contributing to their continued success and customer satisfaction.
- Build Valuable Expertise: Develop critical skills in online order fulfillment, vendor operations management, and cross-functional problem-solving within a leading retail environment.
- Join a Supportive Community: Benefit from established training resources, collaborate with experienced colleagues, and thrive within structured processes designed for success.
- Achieve Work-Life Harmony: Be part of a team that prioritizes a consistent work schedule and sustainable working practices, fostering a healthy professional life.
- Enjoy Comprehensive Contract Benefits: As an eligible contractor through Aquent, you will have access to valuable healthcare options, retirement benefits, and paid time off.
Journal
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