Education Program Coordinator – Private Programs

Department and Commission: Recreation, Community Services
Vacancy Type: Temporary Full-Time
Posting Date: November 5, 2026
Application Deadline: November 13, 2026

About the City of Markham

The City of Markham is consistently ranked among Canada’s top municipal employers. In 2026, the City received its sixth consecutive Canada’s Best Employers recognition from Forbes and Statista Inc., placing third among municipalities and 15th overall in Government Services. An award-winning municipality, Markham is recognized for its leadership in sustainability, innovative urban planning, and strong fiscal management. Serving a diverse and growing community of more than 370,000 residents, Markham combines rich heritage with a vibrant local economy and offers employees the opportunity to contribute to meaningful, impactful work that helps strengthen the community we serve.

Join us and make a lasting difference!

Job Summary

Reporting to the Program Coordinator, this position is responsible for supervising and implementing school/education-based programs in accordance with curriculum requirements, including the development of core program deliverables as per grade level requirements, the marketing of education/school-based Programs within Markham and the development of outreach programs within the school community.

Key Duties and Responsibilities

• Meets with Program Coordinator and Museum Curator to review Museum exhibition themes and content and determine the focus of educational and curriculum-based programs
• Researches, reviews and/or modifies interdisciplinary school programming relevant to curriculum, Museum Strategic Plan and customer expectations
• Liaises directly with teachers/educators, parents and other customers to book all education and public programs (i.e., Birthday Parties) at the Museum that do not go through EZ Reg. This includes reviewing the details of the program with the customer to fulfil their specific needs, booking the program in xplor and processing payments, coordination of on-site requirements/logistics, and continued support of the customers
• Assisting the FT Program Coordinator with the management of the co-op education program with local high schools, Colleges, Universities and supervises co-op students in the Museum. As well, as opportunities for work experiences for diverse sectors of the community, including those with special needs and new comers.
• Meets with school administrators to promote school/education programs based on museum exhibitions and collections. Partners with school Administrators and Educators to identify the needs of each school and the themes as per the Ontario Ministry of Education Curriculum guidelines. Develops linkages and themes with the curriculum requirements at various grade levels.
• Plans, co-ordinates and schedules P.A. days for children and P.D. days for teachers
• Liaises as required with Museum Communications Assistant, Communications department and/or external publishers, to produce brochures, advertising, signage and promotional materials that market school/education and corporate programs. Provides content regarding school/education programs for the Museum website
• Assists with marketing and advertising decisions related to school and other education programming
• Oversees and coordinates the training of the Educational Program Instructors Program Instructors/Tour Guides and other volunteers on the content of museum exhibitions to ensure excellent public tours and to develop curriculum-based educational programming
• Meets with Educational Program Instructors to identify their needs with respect to basic supplies. Maintains inventory of supplies for the Education Programs.
• Purchases and transports equipment and supplies to on-site and off-site locations
• Ensures that each Educational Program Instructor has, course supplies, first aid supplies, evaluation forms and cancellation notices
• Supervises and visits programs on a regular basis to ensure quality program delivery and obtains feedback from School Administrators and Educators on the quality and content of programs delivered
• Writes applications to grant programs (e.g., Young Canada Works, Ontario Arts Council) in support of Museum school/education programming
• Oversees the other events and programs as required (e.g., corporate team-building; birthday parties; City Department activities at the Museum, etc.)
• Perform all other related duties as assigned

Qualifications

• Post-secondary degree in Education Studies, Museum Studies, and/or equivalent.
• At least 3 years previous experience assisting with the development of programs, teaching and leading children and/or adults in informal educational experiences in a Gallery or Museum context or equivalent.
• Experience instructing hands-on activities
• Current Standard First Aid with CPR ‘C’ certification or Intermediate First Aid with CPR C and AED;
• Must be able to provide a clear Vulnerable Sector Screening
• Excellent verbal, interpersonal and communication skills and above average organizational and follow-up skills required
• Strong time management, multi-tasking and above average organizational and follow-up skills required
• Ability to work flexible hours including weekends
• Proficiency in MS Office, Outlook, database management, etc.
• Knowledge of Museum themes, interpretive principles, planning and programming
• Demonstrated knowledge of history and STEAM education
• Experience working with volunteers in a museum or other similar setting is an asset.
• HIGH FIVE Principle Healthy Child Development is an asset
• Valid Ontario Class G Driver's License is an asset

Core Behaviours

• Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.
• Change & Innovation: Responds positively and professionally to change and helps others through change.
• Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
• Communication: Communicates in a clear, professional and respectful way; demonstrates active listening.
• Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.
• Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example.

Core Values

At the City of Markham, our work is guided by a shared set of core values that shape how we serve our community and support one another.

• Service Excellence: the consistent delivery of high-quality efficient and customer-centric service that exceeds expectations.
• Accountability: our obligation to be responsible and accountable for our actions, decisions and performance.
• People-Focused: putting people first.
• Trust: the confidence we place in each other to act with integrity and fairness.
• Innovation: Investing in each other and the way we deliver our programs and services.

We are looking for candidates who bring these values to life through their actions, decisions, and leadership approach.

Conditions of Employment

As a condition of employment, you will be required to provide a satisfactory Vulnerable Sector Screening (VSS) / Vulnerable Sector Check (VSC) letter.

AI Disclosure

At the City of Markham, we value transparency and fairness in recruitment. While our system (ADP Workforce Now) includes AI-powered features, we do not use AI to screen, assess, or select applicants. All evaluations are conducted by people.

The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require accommodation and we will work with you to ensure a barrier free hiring process.

Please respect our scent free area by not wearing scented products when visiting the office.