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Publié il y a 25 jours

Email Support Rep

@ Jobs for Humanity

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Toronto, Ontario

35,57 $/hTélétravailTemps plein
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SIGNAUX

En bref

Adastra Corp. is hiring a full-time Email Support Representative to answer customer inquiries by email, give accurate product and service information, and resolve concerns in a clear, polite and professional way. The role involves handling complaints, following up on open issues, keeping records and escalating complex cases to other departments. The posting offers competitive salaries, health and dental insurance, paid vacation, flexible work arrangements and retirement savings plans.

Salaire :

Jusqu’à 35,57 $ de l’heure

Responsabilités :

  • Respond to customer inquiries through email
  • Provide accurate product and service information
  • Resolve customer concerns and handle complaints
  • Follow up on unresolved issues
  • Maintain records and forward complex issues

Résumé des exigences :

  • Good written English and communication skills
  • Basic computer and email management skills
  • Attention to detail and accuracy
  • Patience and problem-solving abilities
  • Time management and organizational skills
  • Ability to work independently and meet deadlines

Outils et compétences

Email

Avantages mentionnés

Assurance maladieSoins dentairesRégime de retraiteCongés payés
Source et dates

Site carrière / système de candidatures · smartrecruiters

Date publiée par l’employeur
2026-10-14
Première détection par notre source
2026-10-14
Mise à jour du dossier source
2026-10-14

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
Avantages mentionnésCongés payés généreux, Horaire flexible, Régime de retraite, Prime de rendement

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Jobs for Humanity

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ChampValeur
Offres sur Jobsy26
Description

Company Description

Adastra Corp. is a global IT consulting company specializing in data analytics, AI, and cloud solutions. The company helps businesses improve efficiency and make data-driven decisions. Its services include data engineering, business intelligence, and digital transformation. Employees work with clients to develop and implement technology solutions. Key skills include problem-solving, communication, data analysis, and technical expertise. Adastra offers career opportunities in data analytics, software development, cloud computing, and consulting.

Job Description

As an Email Support Representative at Adastra Corporation, my role is to assist customers by responding to their inquiries through email. provide accurate information, resolve customer concerns, and ensure a positive customer experience through clear, polite, and professional communication.

Key Responsibilities:

  • Respond to customer inquiries through email.
  • Provide accurate information about the company's products and services.
  • Help customers resolve issues and answer their questions.
  • Handle customer complaints professionally.
  • Follow up on unresolved concerns when necessary.
  • Maintain records of customer emails and responses.
  • Forward complex issues to the appropriate department.
  • Protect customer information and maintain confidentiality.

Qualifications

Skills Required:

  • Good written English and communication skills.
  • Basic computer and email management skills.
  • Attention to detail and accuracy.
  • Patience and problem-solving abilities.
  • Good time management and organizational skills.
  • Ability to work independently and meet deadlines.

Additional Information

Adastra Corp. offers attractive perks and benefits, including competitive salaries, comprehensive health and dental insurance, generous paid vacation, flexible work arrangements, retirement savings plans, professional development opportunities, paid certifications, modern IT equipment, performance bonuses, family support benefits, and excellent career advancement opportunities, promoting both financial security and a healthy work-life balance.

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