Publié il y a 9 jours
Employment Services Officer (Client Services Officer)
@ College of the North Atlantic
St. John's, Terre-Neuve-et-Labrador
SIGNAUX
En bref
College of the North Atlantic is hiring an Employment Services Officer for its Employment Services Team in St. John's West. The role serves as front-line contact for clients seeking employment programs, managing caseloads, assessing eligibility and building individualized employment plans. The position is full-time, paid $57,093.40 to $63,499.80 per year (CG33), and requires on-site work at the Kenmount Road office.
Responsabilités :
- Servir de principal contact pour les clients en recherche d'emploi
- Gérer les dossiers et vérifier l'admissibilité
- Évaluer les antécédents, compétences et objectifs des clients
- Élaborer et suivre des plans d'emploi individualisés
- Offrir du soutien en préparation à l'emploi et orientation de carrière
Résumé des exigences :
- Diplôme en administration ou en sciences sociales (équivalences considérées)
- Expérience liée aux services d'emploi, à l'orientation ou aux services sociaux
- Connaissance des pratiques de service à la clientèle et du marché du travail local
- Capacité de gestion de dossiers et de communication efficace
- Capacité de maintenir la confidentialité et de respecter les échéances
Source et dates
Type de source non vérifié · apify-linkedin
- Date publiée par l’employeur
- 2026-11-04
- Première détection par notre source
- 2026-11-14
- Mise à jour du dossier source
- 2026-11-14
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Services sociaux et communautaires |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun |
| Milieu de travail | Bureau, Chez les clients |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur élevé |
| Candidatures encouragées | Autochtones, Personnes racisées, Personnes handicapées, Femmes, 2ELGBTQI+ |
| Formation | Collégial (DEC) (exigé) |
| Domaines d’études | Business, Social Sciences |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
College of the North Atlantic
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 7 |
Description
Salary Information
To learn more about our Employment Services Team and the services we provide, please visit our website: https://www.employmentnl.ca/english/
CG33 - $57,093.40 - $63,499.80 per annum
Duties And Responsibilities
For more information about this job opportunity or should you require an accommodation as part of this recruitment and selection process, please contact Diane Grandy, Selection Board Chair, by email at [email protected] .
College of the North Atlantic (CNA) strives to create an organizational culture that welcomes and amplifies diverse perspectives, nurtures belonging and actively seeks to eliminate barriers to equity. We invite all interested individuals to apply, and as part of our shared commitment to the advancement of equity, diversity and inclusion (EDI) as a true reflection of CNA’s core values (Excellence, Integrity, Diversity, Respect and Transparency), we encourage applications from equity-seeking groups including, but not limited to, Indigenous Peoples, racialized persons, persons with disabilities, those who identify as women, and members of 2SLGBTQIA+ communities.
We appreciate your interest in College of the North Atlantic!
To learn more about our Employment Services Team and the services we provide, please visit our website: https://www.employmentnl.ca/english/
CG33 - $57,093.40 - $63,499.80 per annum
Duties And Responsibilities
- Front-line service delivery: serve as the main contact for people seeking employment programs and services, offering friendly, client-focused support to meet their needs.
- Case management: manage caseloads by assessing client eligibility, keeping accurate records, and ensuring program requirements are met; and provide regular follow-up and support to help clients reach their employment goals.
- Client assessments: assess clients' work history, education, skills, and goals to identify barriers to employment and match them with the right programs or supports.
- Individualized employment planning: work with clients to create personalized employment plans, track their progress, make adjustments as needed, and provide ongoing support and guidance.
- Employment readiness support: help clients with resumes, cover letters, interview prep, and job search skills, providing one-on-one coaching to build confidence and readiness for work.
- Career guidance and placement: help clients explore career options, make career decisions, plan for job retention and growth, and connect with job opportunities through employers and community networks.
- Access to resources and referrals: assist clients in accessing funding for training or work-related costs and refer them to community resources like childcare, transportation, housing, or mental health support.
- Group sessions: lead group or one-on-one sessions on job search skills, career development, interviews, and workplace readiness, adjusting content to fit clients' needs.
- Other related duties: carry out other employment services tasks, such as community outreach, building employer connections, and helping improve programs.
- Diploma in Business, or Social Sciences ( equivalencies will be considered ).
- Related experience in employment services, career counselling, social services, and/or workforce development.
- Knowledge of client service delivery practices.
- Knowledge of the local labour market.
- Knowledge of career development ( asset) .
- Case management skills.
- Ability to exchange information effectively.
- Ability to maintain confidentiality.
- Ability to prioritize workload while meeting established deadlines.
- Professionalism.
- Relationship building skills.
- When requested by the Employer, a recent and satisfactory Certificate of Conduct must be provided.
- Verification of credentials and applicable licenses, certifications, and/or professional memberships as required for the position.
- The successful candidate will be required to work on-site at our St. John's West (Kenmount Road) office, as remote work is not available at this time.
- This position is located at Employment Options Office - Kenmount Road.
- Applications must be submitted online through https://www.cna.nl.ca/careers/opportunities on or before the closing date stated for this job posting.
- It is the responsibility of the applicant to submit an application that demonstrates the required screening criteria. Applications that do not clearly and effectively demonstrate the required criteria will be screened out of the competition.
- Preference will be given to applicants who are a Canadian citizen, permanent resident of Canada, or those who are legally entitled to work in Canada.
- Applicants who elect to include a cover letter (optional) must upload cover letter and resumé as a combined document (PDF).
- Information submitted as part of the application process must be clear, factual, and current to date of submission and is subject to verification.
- Applicants will be notified of their status throughout each stage of the recruitment process.
- An offer of employment is conditional upon the satisfactory completion and review of all pre-employment requirements by the College.
- The results from this competition may be used to fill similar vacancies.
For more information about this job opportunity or should you require an accommodation as part of this recruitment and selection process, please contact Diane Grandy, Selection Board Chair, by email at [email protected] .
College of the North Atlantic (CNA) strives to create an organizational culture that welcomes and amplifies diverse perspectives, nurtures belonging and actively seeks to eliminate barriers to equity. We invite all interested individuals to apply, and as part of our shared commitment to the advancement of equity, diversity and inclusion (EDI) as a true reflection of CNA’s core values (Excellence, Integrity, Diversity, Respect and Transparency), we encourage applications from equity-seeking groups including, but not limited to, Indigenous Peoples, racialized persons, persons with disabilities, those who identify as women, and members of 2SLGBTQIA+ communities.
We appreciate your interest in College of the North Atlantic!
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