Endpoint Specialist

Endpoint Specialist – Microsoft Intune / Endpoint Engineering

Location: Vancouver, BC – Hybrid (2 days onsite per week)

Salary: $70,000–$90,000 annually

About the Opportunity

We are seeking an experienced Endpoint Specialist with deep, hands-on Microsoft Intune expertise to join a growing IT team in Vancouver.

This is an excellent opportunity for an endpoint management professional who enjoys owning technical solutions, driving improvements, and implementing changes across an enterprise Microsoft environment.

This is not a traditional Help Desk or Desktop Support position. We are specifically looking for someone who has personally administered, configured, and implemented changes in Microsoft Intune within a Windows environment.

The ideal candidate will bring strong endpoint engineering capabilities, advanced PowerShell scripting skills, and experience managing hybrid environments with on-premises Active Directory, Group Policy, Microsoft Entra ID, and Intune.

Key Responsibilities

Microsoft Intune & Endpoint Engineering

• Configure, administer, and optimize Microsoft Intune for Windows and mobile devices.
• Create and maintain device configuration profiles, compliance policies, security baselines, and Windows Update rings.
• Troubleshoot Intune policy deployment failures, device enrollment issues, and endpoint compliance problems.
• Manage endpoint security configurations and Conditional Access integration.
• Package, test, and deploy applications through Intune.
• Implement endpoint automation and standardization to reduce manual IT intervention.

Device Deployment & Lifecycle Management

• Design and improve automated Windows device provisioning using Microsoft Autopilot and Intune.
• Manage device enrollment, configuration, deployment, refresh, and secure decommissioning.
• Administer mobile device management (MDM) and mobile application management (MAM) policies.
• Maintain accurate device inventories and endpoint compliance reporting.

Microsoft 365 & Hybrid Infrastructure

• Support and administer hybrid Microsoft environments, including Active Directory, Group Policy, Entra ID, and Microsoft 365.
• Manage Microsoft 365 applications and services, including Teams, SharePoint, and OneDrive.
• Develop PowerShell scripts to automate endpoint administration, configuration, deployment, and troubleshooting.

Projects, Support & Continuous Improvement

• Lead endpoint-related projects such as bulk device deployments, Windows upgrades, software rollouts, and endpoint modernization.
• Provide Level 2/3 technical support for complex endpoint issues.
• Work with Service Desk, cybersecurity, infrastructure, vendors, and business stakeholders.
• Maintain technical documentation, operational procedures, and knowledge articles.
• Support printers, peripherals, meeting room technology, and Microsoft Teams Rooms.
• Track endpoint compliance, performance, and operational improvements.

Required Qualifications

• 5+ years of hands-on endpoint management experience within an enterprise Microsoft environment.
• Advanced hands-on Microsoft Intune administration and configuration experience – essential.
• Proven experience implementing Intune policies, configuration changes, compliance settings, and endpoint deployments.
• Strong knowledge of Windows endpoint management, Active Directory, Group Policy, and Microsoft Entra ID.
• Experience working in hybrid on-premises and cloud Microsoft environments.
• Advanced PowerShell scripting and automation skills.
• Strong Microsoft 365 administration experience, including Teams, SharePoint, and OneDrive.
• Experience with endpoint troubleshooting, application deployment, security configuration, and device lifecycle management.
• Demonstrated ability to independently deliver technical projects from planning through implementation.
• Strong communication, documentation, troubleshooting, and stakeholder management skills.
• Degree in Computer Science, Systems Engineering, or equivalent practical experience.

Nice to Have

• Microsoft certifications such as MD-102, MS-102, MS-900, or MS-700.
• ITIL Foundation certification.
• ServiceNow or similar ITSM experience.
• Networking, VPN, and network security knowledge.
• Experience supporting Microsoft Teams Rooms and AV technology.
• Exposure to building automation systems, smart buildings, or operational technology.

What We're Looking For

We're looking for a true Microsoft Intune subject matter expert, not someone whose experience is primarily troubleshooting devices or supporting policies configured by others.

You should be comfortable discussing specific examples of:

• Intune policies and configurations you personally created or modified.
• Windows endpoint deployments, upgrades, and application rollouts you implemented.
• Troubleshooting complex Intune policy and compliance issues.
• PowerShell automation you developed to improve endpoint management.
• Technical projects you independently owned, including challenges and measurable results.

If you enjoy taking ownership of endpoint engineering, implementing improvements, and building scalable Microsoft device management solutions, we'd love to hear from you.