Enterprise Solutions Engineer - Ottawa

LOCATION

This is a remote position; however, candidates must be based in the Ottawa Canada metro area to effectively support customers and partners across the territory. Candidates located out of this location will be automatically disqualified.

JOB SUMMARY

The market has shifted. AI is accelerating. The key to AI success is intelligent data and the infrastructure to manage it. Customers are urgently rethinking how they modernize, secure, and unlock value from their data. NetApp is built for this exact moment, with a differentiated platform, deep enterprise credibility, and a clear strategy to win. Joining NetApp now means operating in a high-performance environment where you are empowered to own every moment. Our culture is grounded in three principles: innovate to elevate, drive results, and excel as a team. These are more than words, they define how we show up, how we sell, and how we grow.

Behind every great sales rep is a Solutions Engineer who makes the magic happen. As an Enterprise Solutions Engineer, you will own the technical relationship with customers while partnering closely with your Client Executive to drive business outcomes, winning together across both existing accounts and net-new opportunities. You will design, architect, and configure solutions across complex enterprise environments, manage multiple deals at various stages (from new logos to long-term strategic accounts), and bring the art of what’s possible to every engagement. This role blends deep technical expertise, strong channel collaboration, and a high-energy, team-first culture where we work hard, win together, and actually enjoy doing it.

WHAT YOU'LL DO

• Serve as the technical lead and trusted advisor across enterprise accounts in your territory
• Partner closely with Enterprise Client Executives to build strategy, develop pipeline, and close business, operating as one team
• Build and maintain strong relationships with channel partners and partner SEs; co-sell, co-strategize, and win together in the field
• Lead deep discovery sessions that go beyond the surface, uncovering real business challenges, technical gaps, and future-state goals
• Architect and configure solutions across the NetApp portfolio (ONTAP, SAN, NAS, block, file, hybrid cloud, and data protection) tailored to customer environments
• Support a mix of opportunities simultaneously, from net-new logo pursuits to highly strategic, long-cycle enterprise deals
• Drive protect-and-expand motions within existing accounts while identifying and capturing whitespace opportunities
• Engage customers in forward-looking conversations around AI readiness, data strategy, hybrid cloud, and disaster recovery
• Collaborate cross-functionally with Solutions Architects, Engineering, and Professional Services to deliver seamless outcomes
• Stay ahead of industry trends and bring innovative ideas that elevate customer conversations and differentiate NetApp

QUALIFICATIONS

• 7+ years of experience in technical pre-sales, solutions engineering, or systems engineering in a quota-driven environment
• Proven success supporting enterprise or Fortune 1000 customers in complex sales cycles
• Strong background in infrastructure technologies, storage and storage-adjacent solutions are essential
• Deep knowledge of on-prem environments including SAN, NAS, block, and file, and how they integrate into broader architectures
• Experience designing and configuring solutions within customer environments, translating requirements into real, deployable outcomes
• Familiarity with hybrid cloud, virtualization platforms, and data protection/disaster recovery strategies
• Demonstrated ability to manage multiple deals simultaneously across different stages, priorities, and customer types
• Experience working within and alongside channel partners, including partner SE alignment and joint execution
• Strong discovery, communication, and presentation skills, able to translate technical capabilities into clear business value
• Ability to think strategically while executing tactically, designing for both immediate impact and long-term growth
• Must be based in the designated metro area with the ability to support customers and partners in territory

Compensation:
The target salary range for this position is 214,200 - 277,200 CAD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.