Esthetician - Spa William Gray

Operating in the hospitality and restaurant industry for nearly 50 years, Gray Collection is an award-winning group of authentically local hotels and restaurants that offer travelers from around the world the experience of friendly luxury. Among our establishments are Maggie Oakes, Jacopo, Vieux-Port Steakhouse, Pincette, Bevo Bar+Pizzeria, Restaurant Gaspar, Terrasse le Perché, Terrasse William Gray, and Terrasse sur l’Auberge.

Located within the historic building of Hotel William Gray, Spa William Gray is located in the heart of Old Montreal. Offering a wide range of premium services and ten treatment rooms, including two designed for couples' treatments, this 5,600-square-foot spa is the first in Canada to feature high-end Gharieni equipment. Dedicated to providing the highest level of relaxation to both Montrealers and travelers, the spa also stands out for its thermal experience, which includes a halotherapy room, Finnish sauna, steam room, experiential showers, cold room, herb-infused sauna, and a seasonal outdoor pool.

RESPONSIBILITIES:

• Welcome guests and provide exceptional customer service during every visit.
• Assess clients' needs and offer personalized recommendations on the spa's products and services.
• Perform treatments in accordance with spa protocols and standards.
• Maintain the cleanliness and organization of work areas.
• Keep knowledge up to date and become familiar with new spa products and services.
• Participate in team meetings and training sessions.

QUALIFICATIONS:

• Diploma of Vocational Studies (DVS) in Esthetics or a related field.
• Minimum of two (2) years of experience in a similar position.
• Professionalism and discretion.
• Excellent customer service skills.
• Availability to work weekends is required.
• Strong communication skills in both French and English, both spoken and written.

BENEFITS:

• Group insurance plan with telemedecine
• Group RRSP and DPSP (Deferred Profit Sharing Plan)
• 50% employee discount at all of our establishments for the employee and up to 3 guests
• Discounts with our business partners (transportation, wellness, leisure)
• Company culture that values employees
• Employee recognition events
• Growing company with opportunities for career development and personal growth

We thank you for your interest. Only individuals selected to be interviewed will be contacted.

*In this document, we have made an effort to use neutral language suitable for all individuals, regardless of gender. However, certain terms, job titles, and sentence structures may require us to use the masculine form as a neutral gender. We wish to inform you of this. As we prioritize an inclusive work environment, we welcome all individuals, regardless of gender, to apply.

*Knowledge of English (spoken) is required for this position due to the frequent and necessary interactions with an English-speaking and international clientele in a tourism environment and in close collaboration with several partner hotels. The incumbent must independently welcome, inform, and assist guests. Communication in English is essential to the performance of the duties, the quality of service provided, and, where applicable, safety requirements, and cannot reasonably be delegated to another employee.