F&B Banquet Supervisor

CRMR is a family-owned Canadian hospitality company operating a collection of iconic mountain properties across the Canadian Rockies, including Buffalo Mountain Lodge in Banff, Deer Lodge and Post Hotel & Spa in Lake Louise and Emerald Lake Lodge in Yoho National Park. We are dedicated to delivering world-class dining, hospitality and service in some of the most breathtaking landscapes Canada has to offer.

Perks & Benefits:

- Subsidized staff accommodation

- Subsidized meals on shift

- Complimentary stays at our sister lodges

- Staff rates at all CRMR properties

- Employee Benefits Program

- Discount on food and beverages at our hotel dining outlets

- Staff events and recognition programs throughout the year

- Opportunities for growth and advancement across our properties

- Access to staff fitness facilities (select properties)

- Annual wage and performance review

Why Work With Us

This isn't your typical 9 to 5. Working at CRMR means waking up to mountain views, building lifelong friendships with teammates from around the world and being part of a close-knit team that genuinely feels like family. We believe the best guest experiences are created by people who love where they work and here, the mountains are your backyard.

Position Overview:

As F&B Banquet Supervisor, your primary goal is to oversee banquet operations and events while supporting the restaurant operations when needed. You will ensure efficient and profitable F&B operations while upholding the highest standards of quality and service. Your role encompasses supervising banquet staff, coordinating events, and maintaining exceptional guest experiences.

Duties and Responsibilities:

• Lead banquet service operations, including setup, execution, and breakdown
• Coordinate with kitchen team for banquet menu execution and timing
• Train, coach and mentor banquet servers and support staff
• Assist in supervising the restaurant operations as needed
• Model exemplary customer service and problem resolution
• Support event planning and execution with sales and events team
• Monitor banquet labor costs and maintain budgets
• Manage banquet inventory and supplies
• Enforce cash handling and service policies
• Maintain health and safety compliance
• Communicate effectively regarding event details and guest feedback
• Perform hands-on duties including serving, setting up conference rooms, and supporting restaurant service when required

Requirements/Experience:

• Event planning experience an asset Extensive experience in banquets — including buffets, plated dinners, weddings, and conference events.
• Experience in reading and understanding BEOs and execution according to the details provided.
• Experience in restaurant service to be able to support the restaurant during non-banquet times as needed.
• Flexible with scheduling — available for early morning shifts (as early as 6am) and late nights for wedding functions.
• Strong leadership and people skills — will be responsible for supervising shifts, handling guest issues professionally, and coaching/mentoring junior team members.
• Work directly with the Banquet Manager and F&B Manager, successful candidate must be team-oriented and communicative
• Previous wedding experience is an asset as we do a high volume of those events.

Please note that only applicants selected for further consideration will be contacted.

Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.

If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-441-0375.

We look forward to receiving your application