Publié il y a 29 jours
Facilitator
@ GardaWorld
Halifax, Nouvelle-Écosse
En bref
GardaWorld is hiring a part-time Facilitator in Halifax, NS, for bilingual customer service at airport security screening. The role helps passengers who need extra assistance, such as those with hearing, vision or mobility limits, through the screening process. The posting states an hourly rate of $28.84, part-time unionized employment, and a requirement for fluent English and French.
Salaire :
28,84 $ de l’heure
Responsabilités :
- Provide bilingual customer service to travelling passengers
- Assist passengers with hearing, vision or mobility needs through screening
- Accompany passengers and explain the screening process
- Explain screening options for medical devices and special items
- Liaise with Screening Officers to ensure good service
Résumé des exigences :
- Fluent in English and French
- 1 to 3 years of customer service experience
- Post-secondary education or equivalent work experience
- Strong empathy and active listening skills
- Ability to stand and walk for extended periods
- Ability to physically support passengers with reduced mobility
Outils et compétences
Source et dates
Site carrière / système de candidatures · successfactors
- Date publiée par l’employeur
- 2026-10-10
- Première détection par notre source
- 2026-10-09
- Mise à jour du dossier source
- 2026-11-07
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Expérience | 1 an(s) et plus |
| Déplacements | avion : aucun · route : aucun |
| Position | Surtout debout |
| Exigences physiques | physique modéré · ordinateur faible |
| Langues | English, French |
| Formation | Collégial (DEC) (préféré) |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
GardaWorld
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
GardaWorld: Business solutions and security services for a complex world.
Description complète de l’entreprise
GardaWorld is the world’s largest privately-owned security services company, offering cash services, physical and specialized security solutions, and with our Crisis24 portal, the dissemination of verified information related to international security. GardaWorld est la plus importante entreprise privée de sécurité au monde, offrant des services de transport de valeurs, des solutions de sécurité physique et spécialisée, et avec le portail Crisis24, la diffusion d’informations vérifiées en lien avec la sécurité internationale.
- Abonnés LinkedIn
- 199 805
- Personnes associées sur LinkedIn
- 24 451
- Bureaux déclarés
- 2300 Émile-Bélanger, Saint-Laurent , Quebec H4R 3J4, CA
- 700 S Federal Hwy, Boca Raton, Florida 33432, US
- Dubai International Financial Centre, Currency House, Office 303, Dubai, Dubai 482069 , AE
- Catégories d’activité
- Wealth Management
- Information Technology
- Service Industry
- Solar
- Consulting
- Risk Management
- Security
- Network Security
- Facility Management
- Physical Security
- Autres noms enregistrés
- GardaWorld Cash
- GardaWorld
- Spécialités
- Cash Services
- Protective Services
- International Protective Services
- Aviation Services
- Travel Security
- Cash Pickup
- Security Services
- Armored Cash Services
- Cash logistics
- ATM Services
- Cash Vault Services
- Physical Security
- Security Consulting
- Mobile Security
- Event Security
- Airport Security
- Loss Prevention
- Road Flagging
- Armored Truck
- Security Guards
- Executive Protection
- Crisis Management
- and Mobile Patrol
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 2 600 000 000
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
GardaWorld is the world’s largest privately-owned security services company, offering cash services, physical and specialized security solutions, and with our Crisis24 portal, the dissemination of verified information related to international security. GardaWorld est la plus importante entreprise privée de sécurité au monde, offrant des services de transport de valeurs, des solutions de sécurité physique et…
| Champ | Valeur |
|---|---|
| Secteur | Security and Investigations |
| Taille | 10,001+ employees |
| Siège social | Saint-Laurent , Quebec |
| Type d’organisation | Privately Held |
| Fondée en | 1995 |
| Spécialités | Cash ServicesProtective ServicesInternational Protective ServicesAviation ServicesTravel SecurityCash PickupSecurity ServicesArmored Cash ServicesCash logisticsATM Services |
| Offres sur Jobsy | 439 |
| Voir la page |
Do you have a passion for customer service? Are you fluent in English and French? Are you looking to start a career with a great company? If so, GardaWorld is the place for you! Join our diverse and dynamic team, and embark on a path that will allow you to grow both professionally and personally.
As a Facilitator, you will provide bilingual customer service and engage with passengers who need extra assistance through the screening process. You will be extensively trained on knowledge of Standard Operating Procedures and will gain an in-depth familiarity of Pre-Board Screening procedures for special screening situations.
Facilitator Job Responsibilities:
- Provide a high level of customer service to the travelling public.
- Engage with passengers and offer assistance to those who require support for hearing loss, vision loss, limited mobility, etc.
- If requested, accompany passengers through screening, helping with their belongings and explaining the process.
- Explain options available to the passenger for screening of their person and their special items, medical devices and aids, and sensitive cultural or religious items.
- Provide information about CATSA’s regulatory signage to passengers with vision loss (using CATSA tactile communications booklet).
- Work closely with Screening Officers and liaise with front-line stakeholders to ensure passengers receive exceptional customer service.
- Proactively intervene where required, either in the queue or on the screening line.
- Maintain up-to-date knowledge on disability-related issues and initiatives, with a focus on those in the transportation sector (for example, the Sunflower Lanyard program for people with invisible disabilities).
Facilitator Qualifications:
- Post-secondary education or equivalent work experience.
- Strong empathy, active listening, and customer service skills
- A minimum of 1-3 years of customer service experience.
- Ability to communicate fluently, clearly, and effectively in both French and English
- Ability to adapt to customer needs/situations, provide appropriate solutions or alternatives.
- Ability to provide physical support to passengers with reduced mobility, upon request.
- Ability to stand and walk for extended periods of time.
Employment Details:
- Hourly rate: $28.84/hour
- Employment Type: Part time (Unionized)
- Location: Halifax, NS
If you're ready to roll up your sleeves and dive into an exciting opportunity, we want to hear from you! Apply now and let's build something incredible together
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