Family Support Counsellor I / II - Family Support Network

We're a not-for-profit mental health center based in Calgary, with locations across Alberta. Our mission is to build good mental health and well-being so everyone can thrive in their community.

About us
At Wood’s Homes, we prioritize dignity, integrity, and respect in all our interactions. We are committed to reducing stigma, promoting mental health, and supporting Truth and Reconciliation, diversity, and inclusivity. Commitment to high-risk adolescents, challenged with some very tough issues, is not easy. These are the times when our frontline workers spring into action. The type of work we do requires quick thinking, patience, confidence, forgiveness and persistence.

Our Family Support Network Program helps families address and navigate familial concerns. In doing so, the program assists with teaching new parental skills, developing support networks, understanding developmental needs of children, finding solutions to financial and housing issues, and improving family life as a whole.

Why Choose Us?

• Competitive compensation package which includes:
• Competitive hourly rates
• 3 weeks paid vacation
• Excellent extended health package
• Retirement Pension Program (We'll match your contributions!)
• Continuous opportunities for learning and professional development

About the Role

Reporting to the Program Manager, the Family Support Counsellor I provides family-centered support to children, youth, and families in the care of Wood’s Homes. Through in-home support, school liaison, and community coordination, the role helps families navigate challenges, strengthen relationships, and build on their strengths. The Family Support Counsellor delivers high-quality services while meeting Wood’s Homes’ Health and Safety Management System requirements.

Qualifications

• Class 5 driver’s license
• Current CPR and First Aid Certification.
• Degree required in one of the Human Services, Child Care, Social Work, Child and Youth Care, or a closely related field directly relevant to working with children, youth, and families.
• Minimum two (2) to four (4) years’ experience working with infants, children and/or adolescents, and families.
• In-home family support and Case Management experience preferred.

Responsibilities

• Completes program related assessment process and jointly establishes goals and areas of focus.
• Advocates for the family and in that role supports the development of a network of resources with the family, community and other involved professionals while teaching the families how to advocate for themselves.
• Provides parent skills training in addition to supportive individual and family counselling.
• Attends to the safety of all family members by intervening directly in crisis situations and providing follow-up care as required.
• Participates in weekly supervision, case reviews, clinical rounds, and team meetings in order to ensure the delivery of effective Family Support services.
• Reports workplace hazards, unsafe or unhealthy conditions, or incidents (including near misses, injuries, or equipment damage) to their direct supervisor.
• Performs other duties as assigned.

At Wood’s Homes we embrace each other’s differences and strive to learn and grow from them. We sincerely thank all applicants for their interest in this position; only those moving forward in the selection process will be contacted.