Première détection par notre source: il y a 23 jours
Field Application Engineer
@ Global Talent Alliance, Canada
Vancouver, Colombie-Britannique
SIGNAUX
En bref
Global Talent Alliance is hiring a Field Application Engineer to support its wireless module product line (5G, LTE, UMTS/HSPA, GSM/GPRS and GNSS) through pre-sales and post-sales technical support, customer training and on-site visits across North America. The role requires a bachelor's degree in an electronics or IT-related field, three years of embedded or firmware experience, and extensive travel.
Responsabilités :
- Provide pre-sales and post-sales technical support on wireless modules
- Conduct on-site product presentations and customer training
- Develop simple demonstration applications
- Prepare weekly technical reports on support activity and open issues
Résumé des exigences :
- Bachelor's degree in electronics, computer or communications engineering
- Three or more years in embedded or firmware development
- Good knowledge of GSM/UMTS/LTE/TCP/IP/GPS standards
- Native or near-native English and willingness to travel
Outils et compétences
Source et dates
Type de source non vérifié · manatal
- Date publiée par l’employeur
- Non fourni
- Première détection par notre source
- 2026-10-15
- Mise à jour du dossier source
- 2026-10-15
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Service à la clientèle |
| Expérience | 3 an(s) et plus |
| Déplacements | avion : fréquents · route : modérés |
| Milieu de travail | Chez les clients, Bureau, Véhicule |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Formation | Baccalauréat (exigé) |
| Domaines d’études | Electronic Engineering, Computer Engineering, Automation, Electronics and Communications, Information Technology |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Global Talent Alliance, Canada
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 20 |
Description
Job Description:
- Provide technical support for the company's entire product line, including 5G, LTE/LTE-A, UMTS/HSPA, GSM/GPRS and GNSS wireless technologies.
- Provide Pre-Sales and Post-Sales technical support and customer training on company's wireless modules and development tools.
- Provide quick responses to customer technical enquiries, being prepared to travel for on-site support across north America.
- Be able to give product presentations and conduct product and tool training for customers on-site.
- Provide tangible feedback and feasible solutions to customers, based on their application requirements.
- Develop simple demonstration applications to help customers evaluate and integrate company's modules quicker and more effectively.
- Prepare Weekly Technical Reports indicating the support activity and open issue progress.
Requirements:
- Bachelor’s Degree or equivalent in Electronic Engineering, Computer, Automation, Electronics & Communications or other IT related fields.
- Three years or more experience in embedded product design or Firmware development in electronics.
- Good knowledge of GSM/GPRS/EDGE/UMTS/LTE/TCP/IP/GPS specification/standards
- Good knowledge of C/C++, Linux, android specification/standards is a plus
- Experience in development of peripheral driver and debug troubleshooting (USB, UART, I2C, I2S, SPI, SDIO, EMMC, PWM, Camera, LCD) is a plus
- Excellent demonstrating outstanding communication and presentation skills and being able to effectively communicate in a multicultural work and customer environment.
- Creative problem solver possessing good analytical and troubleshooting skills, able to manage and swiftly resolve all technical issues, delivering highest quality services to our customers.
- Be Self Motivated, able to work independently with a strong sense of responsibility and a predisposition for teamwork. Be a positive thinker and easily get along with others.
- Must be based in US/Canada.
- Must be a native English speaker or similar speaking level.
- Must be able and willing to travel.
Preferred Experience:
- Experienced in embedded Linux, Android system, or other OSs.
- Experienced in 2G, 3G, NBIoT, CatM, LTE RF/Antenna design, tuning or testing.
- Experienced in module certificates, e.g. CE, FCC, GCF, PTCRB or carrier’s approval process.
- Had been working in IoT, PC notebook, auto electronics industries.
- Familiar with LTE/UMTS/HSPA/GSM/GPRS/GPS Wireless M2M Modules.
- Proficient C/C++, Perl, Python, Shell programming Skills.
- Knowledge of Wireless Network, mobile phone or wireless modem technologies including Bluetooth, WIFI, Zigbee, etc.
- Familiar with ARM microcontrollers architecture.
Journal
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