Field Service Technician

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

🌎 Inspect. Innovate. Protect Critical Water Infrastructure.

Field Service Technician | Travel Across Canada | Advanced Pipeline Technologies

If you're the kind of person who loves solving technical challenges, working hands-on with equipment, and being in the field instead of behind a desk—this role was built for you. You can either be located in the Mississauga or Montreal area for this hybrid role.

As a Field Service Technician, you'll help deploy cutting-edge technologies that assess the health of critical water and wastewater pipelines across Canada. Your work will directly help utilities make smarter infrastructure decisions, prevent failures, and protect one of our most valuable resources: water.

This is a role for adventurous, mechanically minded professionals who thrive on problem-solving, travel, teamwork, and making a real-world impact.

🚀 Why This Role Is Different

✅ Work with industry-leading inspection and condition assessment technologies

✅ Travel across Canada supporting unique infrastructure projects and municipalities

✅ Every project is different—new locations, new challenges, new opportunities to learn

✅ Build expertise in mechanical, electrical, and field operations while working alongside experienced industry professionals

✅ Be part of projects that help communities improve the safety and reliability of their water systems

✅ Join a growing team that values safety, innovation, collaboration, and continuous improvement

🛠 What You'll Be Doing

• Deploying, operating, and recovering advanced pipeline inspection and condition assessment technologies
• Supporting field projects involving water transmission mains and wastewater infrastructure
• Troubleshooting mechanical, electrical, and operational issues during field deployments
• Inspecting, testing, maintaining, and preparing specialized equipment for mobilization
• Reading maps, construction drawings, schematics, and technical documentation
• Assisting Senior Technicians with project planning, field coordination, and execution
• Conducting daily safety meetings, job hazard assessments, and onsite planning activities
• Documenting project activities, field reports, timesheets, and expenses
• Communicating directly with customers, contractors, municipalities, and project stakeholders
• Supporting continuous improvement initiatives focused on safety, quality, and operational excellence

🌍 Where You'll Make An Impact

You'll work at project sites across Canada—supporting municipalities and utility providers responsible for delivering safe drinking water and wastewater services to millions of people.

Whether you're working in a major city, a remote community, or alongside engineering and utility teams in the field, you'll play an important role in helping customers understand and protect their critical infrastructure.

✅ What We're Looking For

• Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Civil Engineering, Environmental Engineering, or a related discipline
• Engineering Technologist Diploma with relevant field experience will also be considered
• Up to 5 years of experience in field service, construction, utilities, infrastructure, environmental services, or related industries
• Strong mechanical aptitude and hands-on experience working with tools and equipment
• Experience troubleshooting mechanical and electrical systems
• Ability to read and interpret technical drawings, schematics, construction plans, and maps
• Excellent communication and customer service skills
• Experience working directly with customers, contractors, or clients is an asset
• French language skills are considered a plus
• Valid driver's license with an acceptable driving record
• Canadian Citizen or Permanent Resident
• Language French, is a plus!
• Ability to travel up to 75% throughout Canada, with occasional travel to the United States and internationally

⭐ Bonus Points If You Have

• Water, wastewater, utility, or municipal project experience
• Pipeline inspection or infrastructure assessment experience
• Working at Heights certification
• Confined Space Entry certification
• First Aid / CPR certification
• Construction or industrial field experience

💰 What We Offer

• Competitive compensation package
• Generous paid time off and company holidays
• Comprehensive health, dental, and vision coverage
• Retirement savings program
• Career development and advancement opportunities
• Continuous technical training and certification support
• Employee recognition and rewards programs
• Paid parental leave
• Opportunities to travel and work on unique projects across North America

💪 The Kind of Professional Who Thrives Here

You're mechanically inclined, curious, and naturally drawn to solving problems. You enjoy hands-on work, adapting to changing environments, and working outdoors. You take pride in doing things safely, accurately, and professionally.

Most importantly, you're looking for more than just another technician role—you want meaningful work, exciting projects, and the opportunity to build a long-term career helping solve some of the world's most important water challenges.

🚰 Ready to Help Solve Water?

If you're looking for a career where your technical skills, passion for problem-solving, and willingness to travel can make a real impact, we'd love to meet you.

Apply today and join a global team committed to innovation, sustainability, and helping communities protect one of the world's most essential resources.

💧 #LetsSolveWater

At Xylem, you'll be part of a team that's transforming how water is managed, transported, monitored, and conserved around the world. Through innovative technologies, sustainability initiatives, and our employee volunteer program, Xylem Watermark, you'll have opportunities to make a difference both on and off the job.

Join us and help build a more sustainable future for generations to come.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.