Fleet Service Advisor – Training Opportunity (Temporary, Full-Time)

Are you a problem-solver with a passion for logistics, mechanics, and customer service? As a temporary, full-time Fleet Service Advisor, you’ll play a crucial role in keeping our City’s fleet running smoothly. From coordinating maintenance schedules to ensuring compliance with safety regulations, you’ll be at the heart of our operations—connecting mechanics, equipment operators, and supervisors to keep essential City services on the road. If you love working with people, have a knack for coordination, and want to be part of a dynamic team that keeps our city moving, we want to hear from you!

We are known as Canada’s Tournament Capital and are famous for our hospitality and community spirit, traits that make us a leader! Recreation, sports, arts and culture, health care, social activities, volunteerism, and affordable housing all meld to form a unique blend of big-city amenities with small-town ambience.

We have world class, hiking and biking trails, ski resorts, green spaces, and facilities to fit whatever your passions are! We are nestled in the interior of British Columbia a few hours away from the Okanagan lakes and the Vancouver coastline. This is Kamloops!

The successful candidate must have the following qualifications:

1. Completion of a post-secondary certificate in Business/Office Administration, or a related discipline, which includes the completion of at least one accounting course.
2. Minimum of two (2) years’ recent experience as a Service Advisor or Service Writer working in an automotive, commercial transport or heavy-duty mechanic shop, including using a computerized vehicle maintenance management system.
3. Proficient in intermediate Word and intermediate Excel, as demonstrated through testing (70% pass rate required).
4. Typing speed of 45 words per minute, as demonstrated through testing.
5. Valid Class 5 BC Driver’s Licence.

Please note this position is posted along side the fully qualified Fleet Services Advisor (Temporary, Full-Time) - 2071. Our preference is to hire a fully qualified candidate, however if no candidates are deemed fully qualified we may hire from this training opportunity.

For details on the fully Fleet Services Advisor (Temporary, Full-Time) - 2071 position, please see the attached job description and for further information on the training opportunity, please see the attached terms and conditions.

For new hires, and for those working in designated positions of trust, including those working directly with vulnerable persons, no formal offer of employment will be made until an applicant completes a police information check. A comprehensive benefits package is included with this position.

This is a unionized position with CUPE Local 900; check out our Collective Agreement (2024 - 2025) for full details (ratified 2026 Collective Agreement coming soon). As this is a unionized position, all qualifications must be met in order to be shortlisted for the position.

Please note, this is a temporary position until approximately October 15, 2027 or return of incumbent.

Awarding of Training Opportunity:
To be successful for this training opportunity, applicants must meet the above requirements. Applicants are able to participate in a maximum of two training opportunities within the Department.

On-the-Job Experience and Training:
The successful candidate for this opportunity will be obtaining a post-secondary certificate in Business/Office Administration, or a related discipline, which includes the completion of at least one accounting course. The exact length of the training opportunity may vary based on the time it takes for the incumbent to complete the post-secondary certificate and the length of the training opportunity but will be a maximum of two years.

Pay Rate:
The successful applicant for this training opportunity will receive the pay rate of Pay Grade 8 (Inside), $38.548 per hour to start. After successful completion of one (1) year of experience as a Service Advisor or Service Writer working in an automotive, commercial transport or heavy-duty mechanic shop, including using a computerized vehicle maintenance management system, the incumbent will move to a pay rate of Pay Grade 9 (Inside), as a fully qualified Fleet Service Advisor.

Time Commitment to the Position:
The successful candidate will be required to remain in the Fleet Service Advisor position for a minimum of the amount of time it took the candidate to become fully qualified.

Probationary Period:
The probationary period for this position will be 6 months or the completion of the training opportunity.