Publié il y a 14 jours
Food and Beverage Lead
@ Red Shores Racetrack & Casino
Charlottetown, Île-du-Prince-Édouard
En bref
Red Shores Racetrack & Casino is hiring a full-time Food and Beverage Lead reporting to the Manager of Food and Beverage. The role supports the F&B Supervisor in daily supervision, admin duties and guest satisfaction, and may cover cook, host, bartender or server shifts as needed.
Responsabilités :
- Supervise and coach front-line F&B staff
- Ensure guest satisfaction through constant monitoring
- Ensure scheduled staffing levels are met
- Train employees and recommend follow-up training
- Cover cook, host, bartender or server duties as required
Résumé des exigences :
- 1 to 3 years leadership or supervisory experience in F&B
- Responsible Beverage certification
- Food safety certification
- People management skills
- Analytical and planning skills
Outils et compétences
Source et dates
Site carrière / système de candidatures · careerpage
- Date publiée par l’employeur
- 2026-10-28
- Première détection par notre source
- 2026-10-29
- Mise à jour du dossier source
- 2026-10-29
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Hôtellerie et tourisme |
| Expérience | 1 an(s) et plus |
| Expérience en gestion | 1 an(s) et plus |
| Gestion d’équipe | Oui |
| Heures par semaine | 40 (estimé) |
| Horaire | jour, soir, fins de semaine |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Restaurant ou cuisine, Magasin |
| Position | Assis et debout |
| Exigences physiques | physique modéré · ordinateur faible |
| Langues | English |
| Permis et certifications | Responsible Beverage, Food safety certification |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Red Shores Racetrack & Casino
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 2 |
The Opportunity
Reporting to the Manager of Food and Beverage, Food and Beverage Lead will be responsible for limited administrative duties and support of the F&B Supervisor in the day-to-day supervision and operation of the department. Ensuring complete customer satisfaction with the destination experience at Red Shores by constant monitoring of employee interaction with guests and co-workers, enabling guest expectations to be met or exceeded. Based on business needs, the F&B Lead may also be required to fill in other duties such as cook, host, bartender or server.
Responsibilities:
Lead:
- Supervisor Staff
- Leading by example
- Jumping in when necessary
- Having hard conversations
- Effectively assist in the supervision of employees to be accountable for their roles and responsibilities and manage results generated from the performance of these accountabilities; Escalate formal coaching and counseling to Supervisors.
- Model the desired leadership behaviors while creating and maintaining an environment that fosters high employee engagement with front line employees.
- Assist in training employees, and recommend follow-up training if required, for all positions in the department.
- Assist in creating an environment that is customer-focused, and performance driven so that customer expectations are met and/or exceeded.
- Ensure scheduled staffing levels are met based on operational demands – replace sick calls, relocate staff to help if required and make decisions on early outs or cancelled shifts.
- Embed a mindset of continuous improvement into all aspects of their operations and interactions.
- Develop and build confidence and trust of employees.
Server/Host/Bartender:
- Work effectively with other kitchen staff, and hosts following instructions and communicating any concerns.
- Prepare the seating plan as per reservation bookings, staff working, and special requests.
- Be familiar with all menus / specials / promotions for responding to guest inquiries.
- Cover “after hours” and weekends.
- Balance cash received as well.
Experience & Qualifications:
- 1 -3 years of experience in a Leadership or Supervisory role in the Food and Beverage field.
- Responsible Beverage Certification.
- Food safety certification
- Developed skills and/or understanding of people management principles and practices.
- Demonstrated analytical and proven reasoning and planning skills to solve a range of strategic and practical problems.
- Experience in motivating others, building consensus, and resolving interpersonal challenges.
- Ability to define operational, functional or technology processes and direct the work performed by others.
Tagged as: 62020
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