Food & Beverage Lead Starbucks - River Rock Casino Resort

About the Role:

The Food & Beverage Lead at Starbucks in Canada plays a pivotal role in ensuring exceptional customer experiences by overseeing daily food and beverage operations. This position is responsible for leading a team to deliver high-quality products while maintaining Starbucks' standards of excellence and safety. The role involves managing inventory, coordinating with suppliers, and ensuring compliance with health and safety regulations. The Food & Beverage Lead also supports training and development initiatives to enhance team performance and customer satisfaction. Ultimately, this role drives operational efficiency and fosters a positive, inclusive environment that aligns with Starbucks' values and brand promise.

Minimum Qualifications:

• Previous experience in a food and beverage supervisory or lead role, preferably within a fast-paced retail or hospitality environment.
• Strong knowledge of food safety and sanitation standards applicable in Canada.
• Ability to work flexible hours including weekends and holidays as required.
• Excellent communication and interpersonal skills to effectively lead and engage a diverse team.
• Basic proficiency with inventory management and point-of-sale systems.

Preferred Qualifications:

• Experience working within Starbucks or a similar branded coffee or food service environment.
• Certification in food safety or related hospitality training.
• Demonstrated ability to coach and develop team members to achieve performance goals.
• Familiarity with Canadian labor laws and workplace safety regulations.
• Bilingual abilities in English and French are an asset.

Responsibilities:

• Lead and supervise daily food and beverage preparation and service to ensure quality and consistency.
• Manage inventory levels, order supplies, and coordinate with vendors to maintain stock availability.
• Ensure compliance with all health, safety, and sanitation standards in accordance with company policies and local regulations.
• Train, mentor, and motivate team members to deliver excellent customer service and adhere to Starbucks’ operational standards.
• Collaborate with store management to optimize workflow, resolve operational issues, and implement continuous improvement initiatives.

Skills:

The Food & Beverage Lead utilizes strong leadership and communication skills daily to guide and inspire their team, ensuring smooth operations and excellent customer service. Organizational and inventory management skills are essential for maintaining stock levels and minimizing waste. Knowledge of food safety standards is applied rigorously to uphold health regulations and protect customer well-being. Problem-solving skills are frequently employed to address operational challenges and improve processes. Additionally, interpersonal skills foster a collaborative and inclusive work environment that supports team development and aligns with Starbucks’ culture.