Publié il y a 15 jours
Front Desk Agent
@ Pomeroy Lodging LP
Dawson Creek, Colombie-Britannique
En bref
Pomeroy Lodging LP is hiring a full-time Front Desk Agent to welcome guests, handle check-ins and check-outs, and book reservations. The role also includes managing arrivals and departures and maximizing room revenue each shift. Starting pay is $19.10 per hour, with paid on-the-job training, dayshift, afternoon, evening and occasional night audit shifts, and a Health and Wellness benefit plan.
Salaire :
À partir de 19,10 $ de l’heure
Responsabilités :
- Greet guests and handle check-ins and check-outs
- Answer phones and book reservations by phone, in person or online
- Track arrivals, departures and in-house activity
- Organize VIP amenities and keep the front desk and lobby presentable
- Maximize room revenue each shift
Résumé des exigences :
- Post-secondary education in hotel or hospitality management or events planning
- Minimum 1 year front desk or hotel guest service experience preferred
- Opera PMS experience and Lightspeed PMS knowledge an asset
- Technically proficient
- Strong communication and interpersonal skills
Outils et compétences
Avantages mentionnés
Source et dates
Type de source non vérifié · talentnest
- Date publiée par l’employeur
- 2026-10-25
- Première détection par notre source
- 2026-10-26
- Mise à jour du dossier source
- 2026-10-26
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Expérience | 1 an(s) et plus |
| Heures par semaine | 40 (estimé) |
| Horaire | jour, soir, fins de semaine, nuit |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau, Magasin |
| Position | Surtout debout |
| Exigences physiques | physique modéré · ordinateur élevé |
| Langues | English |
| Formation | Collégial (DEC) (exigé) |
| Domaines d’études | Hotel management, Hospitality management, Events planning |
| Avantages mentionnés | Mieux-être, Formation payée |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Pomeroy Lodging LP
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Fiercely Invested in our Properties, People and Communities.
Description complète de l’entreprise
At Pomeroy Lodging, we are invested in a diverse portfolio of Hotels, Resorts and Nordic Spas. Our investment goes beyond the walls of our properties and the land we build on. Through our skin-in-the-game philosophy, family-oriented culture, and significant support of the communities in which we operate, we are fiercely invested in our people, our guests, our stakeholders and our communities. Founded in 1994 and headquartered in Calgary and Grande Prairie, Alberta, Canada, we own and operate hotels under our proprietary brands and various well-known brands. Our full portfolio ranges from select service accommodations to upscale luxury resorts and wellness-inspired Nordic Spas. Our services include hospitality operations management, asset management, and real estate investment in the hospitality industry. We are Committed to Growth. As a vertically integrated developer, we leverage our vision and expertise throughout the construction process to ensure quality for our guests and team members. We are Committed to our Communities. We contributed back over $11 million to the communities we live in. We are Committed to our People. We believe in providing training and growth opportunities, and financial incentives to all employees in all roles. Recent new construction additions to our portfolio include Alyeska Nordic Spa in Girdwood, Alaska, set within the jaw-dropping scenery of the Chugach mountains on the grounds of Alyeska Resort. This unique spa experience invites you to enjoy the benefits of hydrotherapy as you take some time to disconnect- to reconnect. We are Fiercely Invested.
- Abonnés LinkedIn
- 3 891
- Personnes associées sur LinkedIn
- 156
- Bureaux déclarés
- 9820 - 100th Ave, Grande Prairie, AB T8V 0T8, CA
- 500 King St W, 357, Toronto, Ontario M5V 1L9, CA
- Autres noms enregistrés
- Pomeroy Lodging
- Spécialités
- Hotels
- Hospitality
- Development
- Management
- Real Estate
- Travel and Toursim
- Leisure
- Resorts
- Full Service
- Limited Service
- Food & Beverage
- Meetings
- Conferences
- Lodging
- wellness
- and nordic spa
- Le profil indique une agence de recrutement
- Non
At Pomeroy Lodging, we are invested in a diverse portfolio of Hotels, Resorts and Nordic Spas. Our investment goes beyond the walls of our properties and the land we build on. Through our skin-in-the-game philosophy, family-oriented culture, and significant support of the communities in which we operate, we are fiercely invested in our people, our guests, our stakeholders and our communities. Founded in 1994 and…
| Champ | Valeur |
|---|---|
| Secteur | Hospitality |
| Taille | 1,001-5,000 employees |
| Siège social | Grande Prairie, AB |
| Type d’organisation | Partnership |
| Fondée en | 2009 |
| Spécialités | HotelsHospitalityDevelopmentManagementReal EstateTravel and ToursimLeisureResortsFull ServiceLimited Service |
| Offres sur Jobsy | 46 |
| Voir la page |
We are looking for a Front Desk Agent to join our team!
Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!
Job Description
As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the first impression on each of our guests. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
Key Focuses
- Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
- Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
- Answers phones and welcomes guests in a prompt and courteous manner.
- Keeps track of arrivals, departures, and in-house daily activities and organizes VIP amenities where appropriate.
- Efficiently books guest reservations requested by phone, in person, or online.
- Processes check-ins, and check-outs, registers transactions, and provides information on hotel services and room location.
Experience/Passions/Education
- Post-Secondary education in hotel/hospitality management or events planning required
- Minimum 1 year of experience in a Front Desk Position or similar guest service role in the hotel industry preferred
- Opera PMS experience and knowledge of Lightspeed PMS is an asset
- Technically Proficient
- Strong communication and interpersonal skills.
Hourly Pay Range
Starting at $19.10 per hour
Working Conditions
This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.
About Pomeroy LodgingPomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
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