FT Assistant Store Manager 2 - Portage la Prairie West

All Manitoba Liquor & Lotteries employees may apply. Manitoba Liquor and Lotteries is committed to Diversity, Equity and Inclusion. We strive to hire a workforce that reflects the community we serve. Employment equity will be considered therefore applicants who identify as women, Indigenous people, members of racialized groups, and persons with a disability are encouraged to apply.

If you require an accommodation at any time during the recruitment process, please let us know how we can meet your needs.

Job Purpose

Reporting to Store Manager, an Assistant Store Manager is accountable to and assists the Store Manager in the operation of a liquor store that provides excellence in customer service, meeting the beverage alcohol needs of its customers, while maintaining compliance with the Liquor and Gaming Control Act and Regulations as well as the MBLL policies and objectives.

Please note: the successful candidate must reside in the Portage la Prairie, Manitoba area.

Job Responsibilities

• Analyze customer needs based on customers’ feedback, suggesting/taking corrective action when required.
• Ensure store environment is customer friendly, professional and in accordance with shelf management policy.
• Implement social responsibility programs.
• Implement marketing programs.
• Meet and exceed customer expectations in a cost-effective manner.
• Build relationships with vendors, licensees, and customers.
• Handle customer complaints at the store level.
• Perform cashier duties when required.
• Provide leadership, establish positive staff morale and build team approach.
• Identify training needs and recommend appropriate action.
• Provide orientation to new employees, on-the-job training and on-going coaching (knowledge/skills acquisition).
• Monitor staff and discuss performance feedback with Manager.
• Recommend action plans to address performance issues and problems affecting store operations.
• Manage store budget.
• Complete performance appraisals on all part-time store employees and provide input to other staff appraisals.
• Work closely with Store Manager in dealing with maintenance and security concerns.
• Manage within the collective agreement.
• Encourage a climate that supports diversity.
• Performs other duties as assigned.

Primary Qualifications

• Related post-secondary education. (i.e.. Business Administration) including management, sales and marketing, computer software courses is highly desirable.
• Minimum of two (2) years of retail experience in a supervisory capacity. Experience managing in a unionized environment would be an asset. An equivalent combination of education and experience will be considered.
• Completion of the Basic Product and Higher Certificate courses.
• Computer skills in Microsoft Office products including Outlook, Word, Excel and other MBLL applications (i.e.. JDE, CSIM).
• Demonstrated understanding of XStore.
• Demonstrated integrity, ability to motivate and manage employee performance, skill in building customer relations, ability to solve problems and make decisions effectively, commitment to promoting continuous improvement and skill in facilitating change.
• Demonstrated ability to plan, organize and execute.
• Must be able and willing to work all shifts.
• The core competencies for this position include achieving quality results, adaptability/managing change, communication, customer service, decision making and problem solving, integrity and building trust, teamwork and cooperation and valuing diversity. Leadership competencies include, building strategic performance, coaching and developing, influencing and leading. These competencies are deemed important for the success of the position and organization.

Secondary Qualifications

• Willingness to relocate within Manitoba.
• Bilingual (French/English) language skills.

***Testing may form part of the screening/selection process. An eligibility list will be created, if possible. Employment Equity will be a factor in the recruitment process. Circumstances may arise where the bulletin may need to be withdrawn or the number of positions may need to be increased depending on the Collective Agreement.

We thank all interested applicants, however, only those selected for interviews will be contacted.

Benefits

A Great Place to Work! Enjoy fantastic benefits with our Total Rewards package

Work/Life Balance and Wellness

• Discretionary Time: Up to 10 paid discretionary leave days per year, depending on bargaining unit. Employees can carry forward discretionary leave days each year for a total of up to 50 days.
• Hybrid Work Model for Eligible Positions: Remote work capability for eligible positions.
• Flex Time: Flexible shift scheduling and work hours for eligible positions.
• Maternity and Parental Leave: Top-up of E.I. maternity leave benefits to 93% of employee’s basic earnings for 17 weeks.
• Fitness Allowance Reimbursement, depending on bargaining unit: Up to $250 per year that can be used to cover gym memberships, fitness equipment, and more.
• Computer Purchase /Fitness Purchase Program: Interest free loans for employees purchasing computer equipment to increase computer literacy, learning, and professional growth, and/or to purchase fitness equipment.
• Diversity and Inclusion: MBLL promotes a culture of caring and respect through initiatives like our employee driven Joint Diversity Network.
• The Together Project: At Liquor & Lotteries, caring is part of our corporate culture - we care for each other, our partners, and our community The Together Project represents the charitable efforts of the corporation and its employees working together to enrich the lives of Manitobans. Employee charitable activities are eligible for reward benefits.

Vacation

• Accrue up to 10 paid vacation days per year during the first 2 years of employment.
• Accrue 15 paid vacation days per year after 3 years of employment.
• Accrue 20 paid vacation days per year after 5 years of employment.
• Accrue 25 paid vacation days per year after 9 years of employment.
• Accrue 30 paid vacation days per year after 19 years of employment.

Retirement Savings Plan

• Defined Benefit Pension Plan: Guaranteed lifelong monthly payment at retirement provides great security for employee’s long-term strategy.
• Voluntary Group Registered Retirement Savings Plan

Health Insurance and Benefits

• Customize your Plan: Employees choose from a variety of coverage options to best fit their needs, including coverage for prescription drugs, vision, dental, ambulance, extended health and more.
• Health Spending Account: Employees receive up to $1,850 towards eligible medical or dental expenses depending on options chosen.
• Flex Credit: Depending on the bargaining unit, employess may receive a Flex Credit to be used
  towards the purchase of insurance including Group Life, Dependent Life and Accidental Death and Disablement.

World-wide Travel Health Benefits

Employee & Family Assistance Program (EFAP): Free professional wellness support for employees and their immediate family member

Training and Development

• Educational Assistance: Tuition reimbursement for eligible employees.
• Training: Variety of courses and programs to support skill and professional development.
• Career progression: Internal job posting system that provides opportunities for a variety of career paths.
• Apprenticeship and skilled trade training: Programs offered in partnership with educational institutions such as RRC Polytech, the University of Winnipeg and the University of Manitoba.

Discounts and Rewards

• Employee Rewards & Recognition Program: Points-based program recognizing employees for earned and nominated achievements such as long-service, going above and beyond and community volunteer work.
• Discounts: Employees receive exclusive discounts from a variety of retailers, entertainment venues and service providers.