Fund Development Coordinator

Your Opportunity to SHINE ON:

The Fund Development Coordinator provides operational coordination across four key areas:

1. Donor Database & Gift Administration: ensuring donations, donor records, tax receipting, pledges and related information are accurate, timely, and well maintained.
2. Donor Stewardship & Recognition: coordinating acknowledgements, recognition, and stewardship activities that help donors feel valued and connected to the impact of their support.
3. Campaign & Event Coordination: supporting the operational delivery of fundraising campaigns, appeals, donor events, and capital campaign activities.
4. Data, Reporting & Department Coordination: Maintain reliable fundraising information, recurring reports, calendars and systems that support effective planning and decision-making.

This is a generalist role requiring strong organization, attention to detail, donor service and the ability to manage multiple priorities. The Coordinator reports into the Fund Development leadership and works closely with the Grant Specialist, Finance Marketing and other teams across the Association.

WHY you'll love Y Winnipeg:

Serving Winnipeg for more than 145 years, the YMCA-YWCA of Winnipeg is one of Manitoba’s most impactful charities - Manitoba’s largest provider of licensed child care, with more than one million visits annually across four Community Hubs, plus camp, health, fitness, aquatics, youth, employment and community programs. The organization has grown roughly 55% in three years (from $25M to $40M, heading toward $60M) and now employs more than 1,000 staff across
~41 sites

HOW you'll create Moments that Matter:

1. Donor Database & Salesforce Administration

• Process and accurately record donations in Salesforce, facilitate timely issuance of official donation receipts, administer pledges and monthly giving, and prepare donor-related invoices as required.
• Reconcile fundraising revenue with Finance monthly and maintain the accuracy and integrity of donor, prospect, campaign, gift and pledge data through consistent data standards, routine data hygiene and management of donor consent and privacy preferences.
• Serve as the primary day-to-day Salesforce resource for Fund Development, supporting effective and consistent use of the CRM, including reports, dashboards, lists and queries.
• Support the ongoing development and implementation of Salesforce, including documenting Fund Development requirements, testing workflows, supporting data cleanup and migration, and establishing consistent processes and standards.
• Document Salesforce processes, support team training and onboarding, identify opportunities to streamline or automate workflows, and liaise with internal IT and external Salesforce support as required.

2. Donor Stewardship & Recognition

• Coordinate donor acknowledgements and stewardship activities, including thank-you letters, call lists, impact updates and planned donor touchpoints, in accordance with the department’s stewardship plan.
• Maintain stewardship schedules and track donor commitments, recognition requirements and follow-up to support timely and consistent donor engagement.
• Coordinate donor recognition, including donor walls, annual report and campaign recognition, working with Marketing and other partners as required and honouring donor preferences, including anonymity.
• Maintain accurate stewardship and recognition information in Salesforce and serve as a first point of contact for routine donor inquiries, providing responsive service and escalating relationship or gift matters as appropriate.

3. Campaign & Event Coordination

• Coordinate the operational delivery of annual fundraising campaigns (e.g., Strong Kids, Giving Joy) and Heart of the City Capital Campaign activities, including timelines, materials, vendors, logistics and follow-up.
• Coordinate campaign and appeal execution, including donor lists, mailings, digital communications and materials, working with Marketing and other internal partners as required.
• Coordinate donor and fundraising events, including invitations, registrations and RSVPs, venues, catering, materials, volunteers, event-day logistics and post-event follow-up.
• Maintain campaign and event schedules, workplans and records to ensure deadlines, commitments and follow-up activities are completed.

4. Data, Reporting & Department Coordination

• Prepare and maintain fundraising reports and dashboards, including gift activity, pledge status, campaign progress, revenue-to-goal and other information to support departmental planning and leadership decision-making.
• Track key operational measures, including gift-to-receipt turnaround, acknowledgement timeliness and data accuracy, to support strong Fund Development performance.
• Maintain Fund Development calendars, workplans, timelines and shared resources, and coordinate departmental schedules, materials, documentation and follow-up as required.
• Maintain standard processes and identify opportunities to improve efficiency, reduce duplication and automate recurring work using Salesforce, Microsoft 365 and other departmental tools.

General

• Perform other related duties as assigned based on the operational needs of the Fund Development department and the Association as a whole.

What else do you need?

Education/Certifications/Credentials/Professional Designation

• Post-secondary education in a relevant field, or an equivalent combination of education and experience.
• Fundraising, CRM/database, or process-improvement training is considered an asset.

Experience

• Minimum two years of experience in fund development, donor relations, gift administration or a related coordination role, preferably within a charitable or nonprofit organization.
• Experience with Salesforce or a comparable CRM, including data management, list building and reporting; experience supporting CRM implementation or improvement is an asset.
• Experience coordinating fundraising campaigns, events or projects involving multiple deadlines and stakeholders.
• Experience with gift processing, invoicing, financial reconciliation, online giving or registration platforms is considered an asset.
• Knowledge of Canada Revenue Agency requirements for charitable gifts and official donation receipts, or demonstrated ability to develop this knowledge.

Skills & Competencies

• Exceptional attention to detail and commitment to accurate, timely work, particularly in data, receipting and donor communications.
• Strong organizational and time-management skills, with the ability to manage competing priorities, adapt to changing needs and maintain accuracy during peak periods.
• Process-minded and curious, with an ability to identify opportunities to improve recurring work and strengthen efficiency.
• Strong Microsoft 365 skills, particularly Excel, with experience using functions, pivot tables and basic reporting.
• Clear, warm and professional written and verbal communication skills, with a strong service orientation toward donors, volunteers and colleagues.
• Sound judgment and discretion in handling confidential donor, financial and organizational information.
• Alignment with the mission and values of the YMCA-YWCA of Winnipeg and a commitment to community impact, belonging and equitable access.

Additional Information:

• Primarily office-based at the YMCA-YWCA of Winnipeg’s Downtown location, with travel to other Association facilities and community locations as required.
• Some evening and weekend work is required to support fundraising events, donor activities and campaign periods.
• Requires the ability to support event setup and delivery, including handling and moving event materials and supplies, with accommodation as required.

How Y Winnipeg Supports YOUR Impact?

• Compensation: $60,000-$70,000

• Professional Development opportunities

• Competitive benefits (group insurance, pension matching)

• Wellness: complimentary Y membership and Employee Assistance Program
  

Our Commitment to a Fair and Inclusive Hiring Process:

AI Disclosure: Our recruitment process incorporates AI technology for initial application screening to assist with assessing qualifications. All applications are also reviewed by our hiring team to ensure a fair and accurate assessment.

Equity & Inclusion: Canadian experience is not required. We value diversity and welcome applicants with international education and work experience. We encourage applications from individuals of all backgrounds and lived experiences and are committed to an inclusive and accessible recruitment process.