General Labour

JOB DESCRIPTION

TITLE: General Labourer

DEPARTMENT: Operations (Field and In-Plant)

REPORTS TO: Installation Department Manager

SCHEDULE: Monday to Saturday - as assigned

REVISED: October 21, 2026

POSITION SUMMARY:

Provides general labour support to COIT Services in the field and in plant by assisting technicians with job preparation, equipment handling, loading and unloading supplies, and moving customer goods, Assists with the pickup and delivery of large drapery, blind, and area rug orders. Supports the efficient completion of customer appointments while maintaining professional conduct, following company procedures, and contributing to a positive customer experience.

CORE RESPONSIBILITIES:

• Be a positive ambassador and representative of COIT Services at all times.
• Provide courteous, professional, and respectful service when interacting with customers, coworkers, and other individuals at job sites.
• Assist technicians with the preparation and completion of assigned jobs.
• Load, unload, move, and organize equipment, tools, supplies, and materials required for daily operations.
• Assist with transporting equipment and materials between the company vehicle and the worksite, including navigating stairs, hallways, and other access areas as required.
• Help prepare work areas by moving items as directed, protecting surrounding surfaces, and setting up equipment and supplies.
• Assist with moving furniture and other items when required, using proper lifting techniques and seeking assistance for heavy or awkward items.
• Maintain clean, safe, and organized work areas throughout each job and upon completion.
• Assist with packing up equipment, collecting supplies, and ensuring all company property is accounted for before leaving each job site.
• Follow all company safety procedures, including the proper use of personal protective equipment and safe handling of equipment, materials, and cleaning products.
• Report damaged equipment, missing supplies, unsafe conditions, incidents, or potential property damage to the supervising technician or manager promptly.
• Follow instructions provided by the assigned technician, supervisor, or manager and ask for clarification when required.
• Handle customer property with care and respect, maintaining appropriate professional conduct while working in customers' homes or businesses.
• Assist with loading and unloading company vehicles and maintaining the organization of equipment and supplies.
• Notify the supervisor of any delays, difficulties, or circumstances that may affect the timely completion of assigned duties.
• Follow company procedures regarding the care, storage, and handling of equipment and supplies.
• Perform general labour and other operational support duties as assigned.

OTHER DUTIES:

• Maintain a professional appearance and practice good personal hygiene.
• Wear a clean, neat, and appropriate company uniform as required.
• Meet company standards for attendance, punctuality, and reliability.
• Maintain effective and respectful working relationships with technicians, coworkers, supervisors, and management.
• Attend training sessions, safety meetings, and staff meetings as required.
• Maintain confidentiality regarding customer information and company business.
• Demonstrate a willingness to learn, accept direction, and assist team members as needed.
• Perform all other duties as assigned by the supervisor or manager.

SKILLS & REQUIREMENTS:

• Must have a current BC Driver’s License
• Ability to follow verbal and written instructions accurately.
• Reliable, punctual, and dependable, with a strong work ethic.
• Ability to work effectively as part of a team and take direction from assigned technicians and supervisors.
• Ability to handle physical work safely, including lifting, carrying, pushing, and pulling equipment and materials.
• Ability to use proper lifting techniques and recognize when additional assistance is required.
• Strong attention to detail when handling equipment, supplies, and customer property.
• Positive attitude and professional conduct when working around customers.
• Ability to maintain a safe, clean, and organized work environment.
• Willingness to learn company procedures and follow established safety requirements.
• Previous general labour, warehouse, moving, construction, or similar experience is an asset but not required.
• Basic communication skills in English sufficient to understand instructions, communicate workplace concerns, and interact professionally with customers and coworkers.
• Ability to work flexible hours as required by operational needs.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is physically demanding and involves frequent walking, standing, bending, stooping, reaching, lifting, carrying, pushing, and pulling. Duties include loading and unloading equipment and supplies from company vehicles, transporting materials to and from customer worksites, and assisting technicians with job preparation and cleanup.

Equipment and materials may weigh approximately 50 pounds and may need to be carried through hallways, up and down stairs, or across other access areas. Employees must use safe lifting and handling practices and request assistance when items are too heavy or awkward to handle safely.

The position requires working in a variety of customer environments and adapting to different site conditions. Employees must follow applicable safety procedures, use required protective equipment, and maintain awareness of potential hazards.

This position description does not state or imply that these are the only duties to be performed by the employee. The employee will be required to follow any other instructions and perform any other duties reasonably assigned by the supervisor or manager.