Global Account Manager

Global Account Manager – Aerospace & Defense

Looking for a dynamic and flexible candidate to join our Sales team who will have a variety of core responsibilities. The Global Account Manager should preferably possess a bachelor’s degree and a minimum of 2 years of relevant experience in a sales role within the supply chain industry OR an equivalent combination of education and experience within the supply chain industry in customer sales/service capacities. The Global Account Manager should possess a combination of proven product and application knowledge, negotiation skills, interpersonal skills, effective communication skills, organization skills, and problem-solving skills to drive decisions with influence presenting to senior executives. This is an in office position.

Main Responsibilities:

• Establishes and maintains customer relationships in order to grow profitable sales. Learns and evaluates customer operations to aid in identifying customer objectives, requirements and preferences.
• Seeks out prospective Aerospace & Defense customers/business opportunities with new and existing customers within a specified geographical territory
• Responsible for marketing, promoting and profitably selling products and services to existing and potential Aerospace & Defense customers
• Increasing business by generating sales to new Aerospace & Defense customers and by selling additional products to existing customers.
• Ability to lead and mentor a team.
• Develop and implement a strategic annual sales growth plan to support sales and profitability goals.
• Makes personal sales calls at customer sites on a regular basis
• Prepares and leads quarterly business review presentations for all strategic customer accounts
• Follows-up on all generated quotations and orders to assure that the customer is being serviced and to document the outcome of the proposed solution
• Generates profitable sales orders
• Develop and maintain a sales forecast to help analyze market conditions and/or changes in assigned territory for maximum productivity and sales growth
• Pursues product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources
• Processes product quotations and provides continuous follow up throughout the completion of the customer's purchasing cycle
• Gathers and reports to management information regarding the company, competitors, pricing, products and current and future market trends as well as assists management and vendors in planning, tracking and implementing sales strategies and developing new markets
• Achieves and maintains technical capabilities at required levels, attends customer seminars, schools and special promotions and participates in sales meetings, vendor seminars and training schools to enhance and maintain personal and product knowledge
• Performs other duties as instructed or required to successfully complete the job.
• Maintain accurate and updated customer opportunity data with the company’s Customer Relationship Management (CRM) tool
• Up to 25% travel, primarily for client meetings, trade shows, and training sessions

Key Skills / Core Competencies

• Strong attention to detail
• Problem solver.
• Excellent organizational skills
• Strong verbal and written communication
• Mechanical aptitude
• Ability to troubleshoot technical design challenges
• Ability to prioritize tasks
• Proficient with Microsoft Suite (Excel, Word, PowerPoint)
• Ability to work independently and within a team
• Strong computer skills
• Blueprint reading is an asset
• Automotive Fastener experience is an asset
• Ability to travel internationally as required

Education / Experience:

• 2 - 5 years of relevant work experience in a sales role
• Post-secondary degree an asset
• Customer account management experience
• Territory management
• Aerospace and Defense experience

Additional Skills:

• Experience with A&D fasteners an asset
• Fluent in Spanish considered an asset

Company Overview:

National Engineered Fasteners Group (NEF) is a firm dedicated to providing innovative and cost-effective engineered fastening solutions to global manufacturers. Founded in 1996 by owners and staff with extensive fastener experience, NEF has established both exclusive and non-exclusive distribution relationships with many leading North American and European manufacturers. NEF offers over 50,000 different fasteners and fastener-related tools, including both standard and non-standard custom-manufactured engineered items, from office and warehouse facilities in Breslau.

The NEF Commitment:

NEF is committed to providing our customers with the proper fastening solutions. We will supply quality products at competitive prices, delivered on time, supported with a high level of customer service and handled by product-knowledgeable staff.

About Distribution Services Group:

Distribution Solutions Group (DSG) is a best-in-class specialty distribution company providing high touch, value-added distribution solutions to the maintenance, repair and operations (MRO), original equipment manufacturer (OEM) and the industrial technologies markets. DSG was formed through the strategic combination of Lawson Products, a leader in MRO distribution of c-parts, Gexpro Services, a leading global supply chain services provider to manufacturing customers, and TestEquity, a leader in electronic test and measurement solutions.

Through its collective businesses, DSG is dedicated to helping customers lower their total cost of operation by increasing productivity and efficiency with the right products, expert technical support and fast, reliable delivery to be a one-stop solution provider. DSP serves 120,000+ long-standing customers in several divers end markets supported by more than 3,000 dedicated employees and strong vendor partnerships. DSG ships from strategically located distribution and service centers to customers in North America, Europe, Asia, South America and the Middle East.

Monday to Friday, 8 am - 4:30 pm
40 hours per week