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Guest Service Officer - Front Office

@ Hyatt

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Sydney, Nouvelle-Écosse

Temps plein
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SIGNAUX

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Hyatt is hiring a full-time Guest Service Officer for the Front Office team at Park Hyatt Sydney, reporting to the Assistant Front Office Manager. The role handles guests' arrival and departure experience, including reservations, cashiering, luggage and transport arrangements. Benefits include shift meals, Spa and dining discounts, and complimentary Hyatt accommodation worldwide.

Responsabilités :

  • Verify guest service during arrival and departure
  • Accept and enter room reservations
  • Handle cashiering functions
  • Arrange luggage, transport and guest services
  • Work closely with Front Office team

Résumé des exigences :

  • Good computer skills, especially MS Office
  • Ability to work under pressure
  • Positive, can-do attitude
  • Hospitality or tourism diploma desirable
  • Opera Cloud knowledge desirable
  • Travel or hotel industry background preferred

Outils et compétences

MS OfficeOpera Cloud

Avantages mentionnés

Programme d’aide
Source et dates

Site carrière / système de candidatures · taleo

Date publiée par l’employeur
2026-10-28
Première détection par notre source
2026-10-29
Mise à jour du dossier source
2026-10-29

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
PositionSurtout debout
Exigences physiquesphysique modéré · ordinateur élevé
FormationCollégial (DEC) (préféré)
Domaines d’étudesHospitality Management, Tourism Management
Avantages mentionnésRabais employé, Mieux-être, Repas gratuits ou à rabais

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Description

About Park Hyatt Sydney

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.

Park Hyatt Sydney is recruiting for a professional Guest Service Officer to join our Front Office team. Join us to redefine luxury.

About the Role

In the role of Guest Service Officer you will be responsible for the guest’s arrival and departure experience. Reporting to the Assistant Front Office Manager, you will be enjoying an inclusive working environment within a dynamic team that extends beyond the realms of Front Office.

This varied and dynamic role provides a chance to develop your professional hospitality career within an international company; either in Australia or overseas.

Main Responsibilities

  • Personally and frequently verifies that guests are receiving the best possible service during arrival and departure.
  • To accept room reservations accurately and efficiently and enter the reservation into the computer system immediately.
  • To be familiar with the handling of cashiering functions.
  • Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests.
  • To have a sound knowledge of the local environment with regard to attractions, places of interest, restaurants, shopping areas etc.
  • Works closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

  • Good Computer Skills particularly in the use of MS Office.

  • Ability to work under pressure.

  • Positive, can-do attitude

  • Diploma/certificate in Hospitality or Tourism Management is desirable.

  • Knowledge of Opera Cloud is desirable.

  • Preferable prerequisite knowledge of the Travel/Hotel industry

Working at Park Hyatt Sydney will include:

  • Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets
  • Access to complimentary and discounted Hyatt accommodation worldwide
  • Access to internationally recognised learning and development programs and opportunities
  • Access to an employee assistance program and paid family leave benefits
  • Being part of a diverse and inclusive team, passionate about their work

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces with the aim to create an authentic culture of care and service.
Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt
If you are looking for a fulfilling career, please apply through www.careers.hyatt.com

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