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Publié il y a 58 mois

Guest Services Associate

@ PageUpDemo

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Canada

Temps plein1+ ans d’expérience
Postuler
SIGNAUX

En bref

PageUpDemo is hiring a full-time Guest Services Associate to welcome and check in resort guests, handle reservations and cashiering, and answer guest questions. The role involves registration, cash and card transactions, folio checks and room rate quotes. The posting lists medical, dental and vision insurance, discounted stays, a stock purchase program, tuition reimbursement and a 401K match.

Responsabilités :

  • Greet guests and handle registration and check-out
  • Process cash and credit card payments and balance receipts
  • Take and confirm individual and group reservations
  • Provide room rate quotes and resort information
  • Respond to guest inquiries and coordinate with other departments

Résumé des exigences :

  • High school diploma or equivalent
  • Strong English communication skills
  • Basic math and cash handling knowledge
  • Basic computer and office skills
  • One year of hospitality or customer service experience preferred

Outils et compétences

Hotel front office system

Avantages mentionnés

Soins dentairesSoins de la vueRégime de retraiteAide aux études
Source et dates

Type de source non vérifié · pageup

Date publiée par l’employeur
2022-02-14
Première détection par notre source
2026-10-15
Mise à jour du dossier source
2026-10-15

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailMagasin
PositionAssis et debout
Exigences physiquesphysique faible · ordinateur modéré
LanguesEnglish
FormationSecondaire (DES) (exigé)
Avantages mentionnésRégime de retraite, Aide aux études, Actions ou participation, Rabais employé

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler

PageUpDemo

Toutes ses offres
ChampValeur
Offres sur Jobsy5
Description

As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.

Though no two days are the same, you’ll have the opportunity to:

  • Bring smiles to guests from around the world by providing warm welcomes
  • Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions
  • Process cash and credit card transactions strictly following established procedures
  • Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities
  • Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios
  • Reserve and confirm reservations for individuals and/or groups
  • Provide guests with room rate quotes
  • Respond to guest inquiries and concerns as quickly and completely as possible
  • Promote teamwork and quality service through daily communications and coordination with other departments

How You’ll Be Rewarded

  • Medical, Dental, and Vision Insurance
  • Discounted Hotel & Resort Stays
  • Employee Stock Purchase Program
  • Tuition Reimbursement
  • 401K Retirement Savings with Company Match

What You’ll Bring

  • Professional appearance and a positive, can-do attitude
  • Excellent communication skills with the ability to read, write and understand English
  • Ability to solve problems with a minimum of supervision
  • Basic math skills and knowledge of proper cash handling procedures
  • Ability to multitask and work in a fast paced environment
  • Attention to detail and strong organizing skills
  • Basic computer and office skills
  • Hotel hospitality front office system knowledge a plus
  • Ability to work independently or with others as needed
  • High school diploma or equivalent
  • One year of guest services experience in a hospitality environment or one year of customer service experience in a service or retail environment preferred

A Place for Everyone

Hospitality is at the heart of all we do, including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to us, including the title and the location of the position for which you are applying.

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Lieux et modes de travail

Lieux

Tout le CanadaTélétravail · Hybride · Sur place · Sur le terrain

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