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Publié il y a 6 jours

Guest Services Captain

@ AccorHotel

Toutes ses offres Site Web

Whistler, Colombie-Britannique

20,95 $/hSur placeTemps plein
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En bref

Fairmont Chateau Whistler is hiring a full-time Guest Services Captain starting December 2026 to lead the Guest Services team and deliver a high standard of guest experience. The role pays $20.95 per hour, rising to $24.50 after three years, and the posting asks for a valid Class 5 BC driver's licence and prior guest services leadership experience.

Salaire :

20,95 $ de l’heure

Responsabilités :

  • Lead and supervise the Guest Services team
  • Handle guest concerns and notify departments
  • Attend departmental meetings
  • Assist with budget and staff scheduling
  • Assist guests with hotel facilities information

Résumé des exigences :

  • Previous leadership experience in Guest Services
  • Valid Class 5 BC driver's licence
  • Class 4 BC driver's licence preferred
  • Property Management System experience preferred
  • Proficient in MS Office

Outils et compétences

MS OfficeProperty Management System
Source et dates

Site carrière / système de candidatures · smartrecruiters

Date publiée par l’employeur
2026-11-04
Première détection par notre source
2026-11-04
Mise à jour du dossier source
2026-11-04

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineService à la clientèle
Gestion d’équipeOui
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailMagasin
PositionAssis et debout
Exigences physiquesphysique faible · ordinateur modéré
LanguesEnglish
Permis de conduireexigé
Avantages mentionnésRabais employé, Repas gratuits ou à rabais

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler

AccorHotel

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Description complète de l’entreprise

We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

Abonnés LinkedIn
2 542 950
Personnes associées sur LinkedIn
98 406
Bureaux déclarés
  • 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR
  • 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR
  • 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID
  • Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
Catégories d’activité
  • Resorts
  • Leisure
  • Hospitality
  • Hotel
  • Marketing
  • Location Based Services
  • SEO
  • Tourism
  • Food and Beverage
  • Advertising
  • Events
  • Travel
Autres noms enregistrés
  • AccorHotel
  • Accor
  • Accor Apartments & Realty
Spécialités
  • Hospitality and Catering
Le profil indique une agence de recrutement
Non
Investissement total déclaré
4 348 879 078

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Toutes ses offres Site Web

We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience…

ChampValeur
SecteurHospitality
Taille10,001+ employees
Siège socialIssy-les-Moulineaux, Paris Region
Type d’organisationPublic Company
SpécialitésHospitality and Catering
Offres sur Jobsy298
LinkedInVoir la page
Description

Company Description

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Job Description

Guest Services Captain

Be an ambassador for an exceptional guest experience as Guest Services Captain, where your passion for service will inspire your team and make our guests feel valued.

This is a permanent, full-time position, starting in December 2026.

Starting Rate of Pay: $20.95 per hour

We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $24.50.

Job Duties Include:

  • Lead and supervise the Guest Services team while ensuring all service standards are followed
  • Handle guest concerns and react quickly, logging and notifying proper departments
  • Attend regularly scheduled departmental meeting
  • Assist in managing the departmental budget and scheduling colleagues accordingly
  • Balance operational, administrative and colleague needs
  • Assist guests regarding hotel facilities in an informative and helpful way

Qualifications

  • Valid Class 5 BC Drivers License
  • Valid Class 4 BC Drivers License (preferred)
  • Previous leadership experience in Guest Services
  • Previous Property Management System experience preferred
  • Proficient in MS Office

Job Perks & Benefits:

  • Subsidized staff accommodation provided
  • Complimentary meal in our staff cafeteria per shift
  • Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
  • Hotel leisure benefits including Golf/Ski passes

Additional Information

Visa Requirements: To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.Whistler-Jobs.ca to learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

#CWMRSummer26

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