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Publié il y a 5 mois

Guest Services Desk Agent (Winter)

@ Panorama Mountain Village

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Panorama, Colombie-Britannique

Postuler
SIGNAUX

En bref

Panorama Mountain Village is hiring a Guest Services Desk Agent for the winter season to handle concession sales, season's passes, lift tickets and guest bookings. The work covers guest information on resort events and facilities, daily desk maintenance and cash handling.

Responsabilités :

  • Sell concessions, season's passes and lift tickets
  • Book concessions, activities and special events for guests
  • Provide resort and area information to guests
  • Open and close the Guest Services Desk
  • Maintain communication between shifts and supervisors

Résumé des exigences :

  • Extensive knowledge of resort activities and amenities
  • Guest relations and cash handling experience
  • POS, RTP and Microsoft applications skills
  • Available evenings and weekends

Outils et compétences

Point of sale systemResort ticketing program (RTP)
Source et dates

Site carrière / système de candidatures · dayforce-feed

Date publiée par l’employeur
2026-06-16
Première détection par notre source
2026-10-13
Mise à jour du dossier source
2026-10-13

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Horairesoir, fins de semaine
SaisonnierOui
Déplacementsavion : aucun · route : aucun
Milieu de travailMagasin, Extérieur
PositionSurtout debout
Exigences physiquesphysique faible · ordinateur modéré
FormationCollégial (DEC) (préféré), Baccalauréat (préféré)
Domaines d’étudesRecreation, Business hospitality

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler

Panorama Mountain Village

Toutes ses offres Site Web
ChampValeur
Offres sur Jobsy45
Description


As a Guest Services Desk Agent, you will be responsible for all concession sales, activities, season’s passes, and lift tickets. In this multi-faceted role, you will actively provide guest information regarding Panorama Mountain Resort - events, services, facilities and assist guests in booking winter activities. You have lots of energy and are more than happy to help as needed within with the Guest Service Department.

Essential Functions:

  • Must possess an extensive knowledge of activities, events, resort amenities and surrounding area information.
  • Open & closing procedures of the Guest Services Desk
  • Book concessions, activities and special events for Panorama guests.
  • Process season’s passes and daily lift ticket sales and adjustments.
  • Provide ongoing communication between shifts, with supervisors and with concessions. Ensure all methods of communication are correct and updated regularly.
  • Accountable for dept. area daily maintenance of grounds, equipment & amenities
  • Help out as needed with tasks within the Guest Services dept.

Experience/Requirements:

  • Previous front desk, customer service desk experience preferred.
  • Post-secondary College/University, in relation to recreation or business hospitality preferred.
  • Administrative experience in systems set up preferred.
  • Experience in guest relations and cash handling a must.
  • Intermediate to advanced computer skills in relation to Point of Sale systems, Resort ticketing program (RTP) and Microsoft applications.
  • Able to work evening and weekends as required.


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