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Publié il y a 17 jours

Guest Services Supervisor - WorldMark Whistler Sundance Resort

@ Wyndham Resort Development Canada Inc.

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Canada

30 $/hTemps plein1+ ans d’expérience
Postuler
SIGNAUX

En bref

Wyndham Resort Development Canada Inc. is hiring a full-time Guest Services Supervisor at WorldMark Whistler Sundance Resort to lead daily front- and back-of-house guest service shifts and coach the team. The work covers guest check-in and check-out, room inventory, scheduling and staff training. The posting states an hourly rate of $30.00.

Salaire :

30 $ de l’heure

Responsabilités :

  • Lead daily guest service shifts, front and back of house
  • Handle guest check-in and check-out procedures
  • Maintain room inventory and daily checklists
  • Adjust schedules and coach and train staff

Résumé des exigences :

  • Valid driver's licence
  • 1 year supervisory or management experience
  • 1 year hotel, timeshare or hospitality experience
  • Working knowledge of computer software including property management systems
  • Excellent verbal and written communication

Outils et compétences

Property management system
Source et dates

Site carrière / système de candidatures · workday

Date publiée par l’employeur
2026-10-25
Première détection par notre source
2026-10-26
Mise à jour du dossier source
2026-11-09

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineService à la clientèle
Expérience1 an(s) et plus
Expérience en gestion1 an(s) et plus
Gestion d’équipeOui
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailMagasin
PositionAssis et debout
Exigences physiquesphysique faible · ordinateur modéré
LanguesEnglish
Permis de conduireexigé

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler

Wyndham Resort Development Canada Inc.

Toutes ses offres
ChampValeur
Offres sur Jobsy3
Description

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You’ll Shine:
As a Guest Services Supervisor, you’ll set the bar of excellence for your team every day. Through positive leadership, you’ll empower them to improve guest satisfaction by successfully resolving issues, anticipating needs, and exceeding expectations. While directing front and back-of-house operations, you’ll be on the constant lookout for new ways to enhance the guest experience. Proactive problem solver is your middle name.

How You'll Make an Impact:

  • Lead the daily operation of guest service shifts, including planning daily front- and back-of-house guest service operations.

  • Provide proper guest check-in and check-out procedures, analyze reports, and communicate needs with your team

  • Ensure daily checklist duties and tasks are fully completed with follow-up communications.

  • Maintain room inventory accurately and efficiently.

  • Administer schedule adjustments that satisfy all guest, associate, and financial requirements.

  • Maintain positive customer and associate relationships through meaningful associate, guest, and owner interaction.

  • Provide hands-on training, development, and coaching for technical and soft skills customer service approaches.

  • Support customer service standards that exceed guest expectations and directly communicate reservation flag information.

What You’ll Bring:

  • Valid driver’s license.

  • Demonstrated ability to work under pressure.

  • Basic leadership skills with ability to coach, mentor, and train staff.

  • Excellent verbal and written communication as well as excellent hospitality service skills.

  • Working knowledge of various computer software programs

  • including property management systems.

  • Comprehension and literacy for analyzing reports.

  • 1 year of supervisory or management level experience.

  • 1 year of hotel, timeshare or hospitality service experience.

Compensation

The hourly rate for this role is $30.00.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.

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