Head of Procurement and Strategic Sourcing

WELL Health Technologies is an innovative technology-enabled healthcare company whose overarching objective is to positively impact health outcomes by leveraging technology to empower and support healthcare practitioners and their patients.

WELL has built an innovative practitioner enablement platform that includes comprehensive end to end practice management tools inclusive of virtual care and digital patient engagement capabilities as well as Electronic Medical Records (EMR), Revenue Cycle Management (RCM) and data protection services. WELL Health Technologies, uses this platform to power healthcare practitioners both inside and outside of WELL Health Technologies’ own omni-channel patient services offerings.

WELL owns and operates Canada's largest network of outpatient medical clinics serving primary and specialized healthcare services and is the provider of a leading multi-national multi-disciplinary telehealth offering. WELL Health Technologies is publicly traded on the Toronto Stock Exchange under the symbol "WELL".

To learn more about the company, please visit: www.well.company.

The opportunity

Reporting to the Chief Operating Officer, we are hiring a Head of Procurement and Strategic Sourcing to build WELL Health’s procurement function from the ground up. You will develop and implement procurement strategies, establish practical policies and processes, and create a consolidated view of company-wide spend to identify, prioritize, and realize savings opportunities. Working closely with Finance and business leaders, you will lead competitive sourcing processes, negotiate supplier agreements, and establish approaches to vendor selection, contracting, and purchasing across areas such as technology, medical supplies, real estate and facilities, and consulting. This is a hands-on, individual contributor role where you will shape how procurement works across a growing, multi-site organization while delivering measurable financial value and supporting continued growth and the integration of acquisitions.

This is a full-time, permanent hybrid role with occasional in-office work in Toronto or Vancouver. Exceptional candidates based elsewhere may also be considered.

Who you are

You bring procurement experience that combines strategic thinking with hands-on execution. You’re comfortable establishing new processes, working with senior leaders and operational teams, and finding practical ways to deliver measurable business results. You’re motivated by the opportunity to shape a developing function and make a tangible impact across a growing organization.

What's in it for you

Build a procurement function from the ground up. You’ll establish WELL Health’s procurement strategy, shape practical processes, and create a centralized approach to sourcing and purchasing across the organization.

Deliver measurable business impact. Your sourcing strategies and supplier negotiations will help identify savings, improve purchasing decisions, and create financial value across a diverse, multi-site healthcare organization.

Work directly with executive leadership. Reporting to the COO, you’ll partner with senior leaders and teams across the business to identify opportunities, build alignment, and turn procurement improvements into action.

You will:

• Build the procurement strategy. Develop a practical procurement strategy that establishes how WELL Health identifies sourcing opportunities, evaluates suppliers, and makes purchasing decisions. Create policies, processes, and guidelines that support consistent, effective procurement across the organization.
• Analyze spend and identify savings. Build a consolidated view of company-wide spend to understand where money is being spent and where savings can be achieved. Assess opportunities across technology, medical supplies and consumables, real estate and facilities, consulting, and other categories, then quantify potential savings and prioritize where to focus.
• Lead competitive sourcing and negotiations. Manage sourcing initiatives from opportunity identification through supplier selection and contract execution. Develop and run RFPs, establish evaluation criteria, and compare supplier proposals while negotiating agreements that deliver value, quality, and terms that meet business needs. Explore creative commercial arrangements, such as volume discounts, threshold-based incentives, vendor-of-record agreements, and optimized purchasing or payment methods.
• Establish procurement governance. Put practical policies, approval processes, and purchasing guidelines in place to support sound decision-making and appropriate oversight. Help teams understand how and when to engage procurement while ensuring the approach remains flexible enough to meet the needs of a growing organization.
• Strengthen supplier and contract management. Establish a clear view of supplier relationships and agreements, including contract terms, renewal dates, and opportunities to improve commercial arrangements. Support effective supplier selection, negotiation, and ongoing performance management.
• Partner across the business and deliver results. Work closely with the COO, Finance, technology leaders, and operational teams to understand business priorities, build alignment, and turn sourcing opportunities into action. Track sourcing outcomes and validate realized savings with Finance, while supporting procurement integration as WELL Health grows through acquisitions. In your first 90 days, build a consolidated view of company-wide spend, identify and prioritize savings opportunities, and work toward completing two to three end-to-end competitive sourcing processes.

Here's what you bring:

• The procurement experience. You have experience developing procurement strategies, analyzing spend, identifying savings opportunities, and leading sourcing initiatives from start to finish. Experience across categories such as technology, facilities, medical supplies, or professional services is valuable; healthcare experience is an asset, but not required.
• The commercial skills. You’re confident leading supplier negotiations, evaluating proposals, managing contracts, and developing creative agreements that deliver value. You know how to look beyond upfront pricing to explore opportunities such as volume discounts, threshold-based incentives, and other approaches that improve purchasing outcomes.
• The analytical approach. You can bring spend data together, assess opportunities across categories, and quantify potential savings to help prioritize where procurement can have the greatest impact. You’re comfortable tracking results and partnering with Finance to validate outcomes.
• The relationship-building skills. You can work effectively with executive leaders, Finance, technology teams, and operational stakeholders to understand business needs, build alignment, and put procurement strategies into practice.
• The builder’s mindset. You’re comfortable creating structure where processes may not yet exist. You can balance establishing practical governance with staying flexible and responsive to the needs of a growing organization.

Why join us?

Healthcare is our sector, and we know that for WELL to be a winning team, we must provide an open environment to prioritize health and wellbeing and multiple resources to discuss mental, physical, and psychological needs openly. From the CEO to the newest hire, everyone comes together as part of our culture of respect, openness, support, and communication. We unite to empower each other to be the best we can be.

We recognize that the best way to serve our diverse patient communities is by reflecting that diversity. With almost 65% of our team members identifying as female and 70% of our leadership identifying as a visible minority, we are proud of our diverse, equitable and inclusive organization.

Apply now

Interested in applying but worried you don't have it all? At WELL, we know not everyone gains their experience following a traditional path. If you share our values, want to make a difference in healthcare technology solutions, and meet 70% of the qualifications, we encourage you to apply. Express your interest here.

What you can expect from our interview process:

• A virtual interview with a Talent Advisor to discuss your interest in joining the company and in the role. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview.
• An interview with the Head of Digital Transformation to discuss the role’s priorities and opportunities to improve processes and systems across the organization.
• An interview with the VP of Finance, with the CFO potentially joining, focused on financial processes, accounts payable, and cross-functional collaboration.
• A final interview with the Chief Operating Officer

Compensation

The salary range for this position is $150K- 160K, complemented by an attractive short- and long-term incentive package, with the opportunity to earn up to 40% in combined bonuses. The salary will be determined based on several factors, including the candidate’s experience, qualifications, skills, and the needs of the organization. At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate.

WELL is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success – this is the WELL Way.

WELL has been independently certified as a Great Place to Work® by the Great Place to Work Institute® Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annual Sustainability Impact Report.

Read more about us: https://stories.well.company/

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