Head of Vendor Management

Our client, is seeking an experienced, executive-level Head of Vendor Management to lead and evolve their Vendor Management Office (VMO) within the Digital Technology Strategy and Transformation group.

Reporting directly to the VP of Digital Technology Strategy and Transformation, this high-visibility strategic leader will oversee the end-to-end technology vendor ecosystem across software, cloud, managed services, and cybersecurity solutions. You will serve as a trusted advisor to senior business and technology executives, driving strategic vendor selection support, vendor performance frameworks, third-party risk governance, and SLA compliance. Operating in a fast-paced digital transformation environment, you will establish robust KPI monitoring, lead structured performance reviews, and partner with Procurement, Legal, and Risk teams to optimize vendor value, mitigate risk, and accelerate digital capabilities.

Advantages
Executive Leadership Scope: Build, refine, and lead a world-class technology Vendor Management Office (VMO) supporting enterprise digital transformation.

Strategic Advisory Exposure: Serve as a trusted advisor to senior IT, business, and executive leaders on vendor ecosystems, market trends, and risk management.

Complex Multi-Category Portfolio: Oversee high-value technology vendors spanning enterprise software, cloud platforms, managed IT services, and cybersecurity solutions.

Continuous Innovation & Benchmarking: Collaborate with digital transformation experts to drive operational efficiency, adopt cutting-edge vendor tools, and benchmark market capabilities.

Responsibilities
Vendor Strategy & Selection Support: Partner closely with Procurement and cross-functional technology leads to evaluate, assess, and select IT vendors aligned with long-term technology roadmaps and corporate objectives.

Performance Management Framework: Develop, implement, and maintain a comprehensive vendor performance monitoring framework—defining tailored KPIs, conducting structured reviews, and tracking SLA compliance.

Relationship & Stakeholder Governance: Serve as the primary executive contact for key technology vendors; cultivate trust-based relationships while ensuring vendor alignment with business needs across IT, Security, and Operations.

Third-Party Risk & Compliance Oversight: Identify, document, and escalate vendor operational, security, and regulatory risks to Legal, Risk, and Compliance teams, advising on appropriate mitigation strategies.

Market Insights & Contract Insights: Monitor industry trends and benchmark vendor benchmarks to provide data-driven insights that support Procurement and Legal teams during contract renewals and negotiation strategies.

Qualifications
Senior Leadership Experience: 10+ years of progressive, hands-on experience in IT vendor management, technology procurement, or VMO leadership, including direct team management experience.

Technology Market Depth: Extensive technical understanding of major technology markets, including enterprise software (SaaS/PaaS), cloud infrastructure, managed services, and cybersecurity tools.

Contract Law & Risk Expertise: Deep knowledge of technology contract principles, third-party risk frameworks (TPRM), SLA enforcement, and regulatory compliance requirements.

Analytical & Executive Influence: Outstanding analytical, presentation, and interpersonal skills, with a proven ability to influence decisions at all organizational levels.

VMO Function Optimization: Demonstrated track record establishing or transforming a Vendor Management Office within large, complex enterprise environments.

Education: Bachelor’s degree in Information Technology, Business Administration, Supply Chain, or a related field (Master’s degree preferred).

Preferred Assets & Certifications
Professional certifications in supply chain, procurement, risk, or IT governance: CPSM, CTPRP, ITIL, or PMP.

Deep proficiency with enterprise vendor management software, analytics dashboards, and GRC platforms.

Summary
If you are an executive-level Head of Vendor Management who pairs 10+ years of IT vendor governance leadership with deep expertise across cloud, software, cybersecurity, and third-party risk management, this permanent opportunity is an extraordinary match. Bring your VMO vision, performance framework precision, and strategic leadership to our client's digital technology team today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.