Healthcare Security Shift Supervisor - Halifax Infirmary

Overview

As a Healthcare Security Shift Supervisor at the Halifax Infirmary, you will lead a dedicated team of frontline security professionals committed to maintaining a safe, secure, and compassionate environment for patients, visitors, and hospital staff. In a fast-paced healthcare environment, security is about protecting people, de-escalating stressful situations, and supporting the delivery of care.

This role serves as a vital bridge between site management and frontline operations. If you are an experienced security professional who takes initiative, supports your team, and handles high-pressure emergency situations with confidence, this position offers a rewarding opportunity to step into shift leadership.

What Success Looks Like

Day-to-day, success in this role means ensuring your team operates efficiently, stays informed, and feels supported throughout every shift. Over time, you will build a strong shift culture centered on accountability, safety, and excellence in healthcare security.

Operational & Team Leadership

• Lead, direct, and coach security officers during shift operations, ensuring all team members follow company standards and site policies.

• Facilitate thorough shift change briefings and ensure all team members are updated on operational announcements and policy memos.

• Ensure contractual obligations are met, proactively addressing lateness or absences and filling shift gaps to maintain complete site coverage.

• Oversee administrative responsibilities, including reviewing incident reports, managing sign-in logs, monitoring emails, and keeping the security office clean and operational.

Emergency Response & Safety

• Take command as the primary responder and site leader during emergency situations and critical incidents.

• Promote health and safety by training staff on Occupational Health and Safety (OH&S) policies and properly reporting all workplace incidents.

• Handle shift-level performance and disciplinary matters promptly and professionally, coordinating with Management and Human Resources when serious infractions occur.

Schedule & Compensation

• Pay Rate: $22.50 per hour

• Shift Pattern: 4 on, 4 off rotation

• Shift Structure: 12-hour shifts featuring 2 day shifts (08:00 to 20:00), followed by 2 night shifts (20:00 to 08:00), followed by 4 days off

Qualifications

Must-Have Requirements

• Prior security experience, with demonstrated leadership qualities or supervisory experience.

• Valid Nova Scotia Security Guard License (or ability to obtain before start date).

• Strong written and verbal communication skills for incident documentation, shift briefings, and conflict de-escalation.

• Proven ability to remain calm, authoritative, and clear-headed during emergency situations.

• Working knowledge of workplace safety standards and incident reporting procedures.

• Full availability to work a rotating schedule of 12-hour day and night shifts, including weekends and holidays.

Nice-to-Have Qualifications

• Previous experience working in a healthcare or institutional security setting.

• Valid First Aid and CPR Level C certification.

• Training in Non-Violent Crisis Intervention (NVCI) or verbal de-escalation techniques.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation. We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Ready to Apply?

If you are a capable leader ready to make a positive impact at the Halifax Infirmary, we would love to hear from you. Submit your application today to take the next step in your security career.