Publié il y a 6 jours
Housekeeper & Guest Service Agent
@ Basecamp
Banff, Alberta
En bref
Basecamp is hiring a full-time Housekeeper and Guest Service Agent at Basecamp Suites in Banff. The role combines room cleaning and guest check-in, check-out, payments and phone support, on a Monday to Sunday schedule of 40 hours per week at $19 per hour, with staff accommodation available.
Salaire :
19 $ de l’heure
Responsabilités :
- Clean and inspect guest rooms to standard
- Handle guest check-in, check-out and payments
- Answer phone and input reservation information
- Restock consumables and report damages
- Resolve guest complaints and requests
Résumé des exigences :
- Ability to work with little supervision
- Customer-oriented and friendly
- Strong prioritization and time management
- Works quickly without compromising quality
- Fluent English; housekeeping experience an asset
Outils et compétences
Avantages mentionnés
Source et dates
Site carrière / système de candidatures · adp
- Date publiée par l’employeur
- 2026-11-04
- Première détection par notre source
- 2026-10-08
- Mise à jour du dossier source
- 2026-11-10
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Heures par semaine | 40 |
| Horaire | fins de semaine |
| Déplacements | avion : aucun · route : aucun |
| Position | Assis et debout |
| Exigences physiques | physique modéré · ordinateur modéré |
| Langues | English |
| Vérifications | casier judiciaire |
| Avantages mentionnés | Rabais employé, Repas gratuits ou à rabais |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Basecamp
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Where your adventures begin
Description complète de l’entreprise
Basecamp Resorts is a hospitality brand headquartered in Canmore, Alberta, Canada. Founded in 2016, it operates 11 hotel and resort properties across Western Canada’s most spectacular mountain ranges. Locations: Basecamp Resorts Canmore, Basecamp Lodge Canmore, Basecamp Suites Canmore, "Lamphouse By Basecamp", Basecamp Resorts Revelstoke, Basecamp Lodge Golden, Northwinds Hotel Canmore, "Baker Creek By Basecamp", Basecamp Suites Banff, "Sundance By Basecamp", and "MTN House By Basecamp". Key People: Sky McLean is the CEO and founder of Basecamp Resorts.
- Abonnés LinkedIn
- 3 775
- Personnes associées sur LinkedIn
- 89
- Bureaux déclarés
- 306 Bow Valley Trail, Unit 201B, Canmore, Alberta T1W 0N2, CA
- 1102 Bow Valley Trail, Canmore, Alberta T1W 1N6, CA
- 721 10 St, Canmore, Alberta T1W 2A3, CA
- 1002 Bow Valley Trail, Canmore, Alberta T1W 1N6, CA
- 610 8 St, Canmore, Alberta T1W 2B5, CA
- 405 Highway 23 N, Revelstoke, British Columbia V0E, CA
- 801 9th St N, Golden, British Columbia V0A 1H2, CA
- Bow Valley Pkwy, Lake Louise, Alberta T0L, CA
- 1602 2 Ave, Canmore, Alberta T1W 1M8, CA
- 316 Marten St, #101, Banff, Alberta T1L 1E6, CA
- Catégories d’activité
- Hospitality
- Hotel
- Travel
- Autres noms enregistrés
- Basecamp
- Basecamp Resorts
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Basecamp Resorts is a hospitality brand headquartered in Canmore, Alberta, Canada. Founded in 2016, it operates 11 hotel and resort properties across Western Canada’s most spectacular mountain ranges. Locations: Basecamp Resorts Canmore, Basecamp Lodge Canmore, Basecamp Suites Canmore, "Lamphouse By Basecamp", Basecamp Resorts Revelstoke, Basecamp Lodge Golden, Northwinds Hotel Canmore, "Baker Creek By Basecamp"…
| Champ | Valeur |
|---|---|
| Secteur | Hospitality |
| Taille | 51-200 employees |
| Siège social | Canmore, Alberta |
| Type d’organisation | Privately Held |
| Fondée en | 2016 |
| Offres sur Jobsy | 34 |
| Voir la page |
Housekeeper & Guest Service Agent
Basecamp Suites, Banff
About Basecamp Resorts
Basecamp is a rapidly growing chain of boutique hotels based in Canmore, Banff, Lake Louise & Kananaskis in Alberta and Revelstoke in British Columbia. We are an energetic team driven by our core values and providing our guests a home away from home.
Why Work for Us?
- Staff accommodation is available (must have a "negative" criminal record check)
- A gratuity program!
- Group health benefits plan (Dental, Vision, Paramedical, and more)
- Generous staff discounts at all our properties
- Family and friends discount at Basecamp properties
- Free access to the Everwild Nordic Spa
- Discounts on food & beverage at Rhythm & Howl
- Company paid staff events.
- Room for advancement in our growing company
- Be part of western Canada's fastest-growing hospitality brand
- A hands-on people focused Basecamp culture
Position Overview
We require a Full Time Housekeeper/Guest Service Agent that will make sure all rooms are guest ready. There will be some duties that are required to be done daily and others that only are needed on a case-by-case situation. A strong, motivated team is already in place, and we are looking for the same drive and commitment.
Salary: $19 per hour
Staff accommodation: Available
Key Responsibilities
- Perform a variety of cleaning activities such as sweeping, mopping, dusting, and polishing.
- Ensure all rooms are cared for and inspected according to standards.
- Protect equipment and make sure there are no inadequacies.
- Notify superiors on any damages, deficits, and disturbances.
- Deal with reasonable complaints/ requests with professionalism and patience.
- Check stocking levels of all consumables and replace when appropriate.
- Adhere strictly to rules regarding health and safety and be aware of any company-related practices.
- Greet customers, listen, and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attraction.
- Complete the registration, check-in, and check-out procedures.
- Assist guests with payment transactions and ensure proper methods of payment are taken and processed accurately.
- Promptly answer the telephone-using positive, professional fluently in English.
- Utilize the company computers and reservation software to input and receive information.
- Remain calm and alert, especially during an emergency and/or heavy hotel activity and resolve complications such as location changes or credit issues.
- File guest complaints and inquiries; conducting thorough research to develop the most effective solutions and negotiate results.
- Assist our housekeeping team, fulfilling guest requests when required.
- Maintain a clean “guest ready” working environment.
Skills and Experience
- Ability to work with little supervision and maintain a high level of performance.
- Customer-oriented and friendly.
- Prioritization and time management skills.
- Able to work quickly without compromising quality.
- Proven experience as a Housekeeper and Guest Service Agent is an asset.
Basecamp Resorts and Everwild is an equal opportunity employer, dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed inclusion; we celebrate differences and actively welcome applications from individuals of underrepresented backgrounds and communities. We comply with all applicable laws that prohibit discrimination when making all decisions about employment. If you would like to enquire about an adjustment, or need assistance with completing the application process, please contact Beth at [email protected] to discuss your needs confidentially.
Full time, Monday to Sunday
Full Time = 40 hours per week
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