Housing Assistance Outreach Worker

This position includes a comprehensive 100% employer-paid benefit package, enrolment in our defined benefit pension plan (Municipal Pension Plan), and three weeks of paid vacation.

Applicants must be authorized to work in Canada and at our organization on an ongoing basis.

The John Howard Society of North Island welcomes applications from all qualified applicants including but not limited by those of any gender, race, orientation, or disability. Multilingual skills and multicultural competence are assets. The John Howard Society of North Island is an employment equity employer.

Two completed, acceptable criminal record checks are required. One from the Criminal Records Review Program through the Ministry of Public Safety and Solicitor General and one from the Canadian Criminal Record Search of the RCMP National Repository of Criminal Records, the Canadian Police Information Centre, and the Police Information Portal.

This position requires union membership with Health Sciences Association.

All union JJEP/Paraprofessional positions are subject to wage grid levels. Positions begin at Step 1 and are increased to Steps 2 through 4 based on number of hours worked.

Job Description

Job Title:HousingAssistance Outreach Worker

Work sites:Campbell River

Program: Housing Assistance Program

Benchmark:Community Support Worker

Grid Level: Grid 10, JJEP

Reports To:Program Manager

Summary

The Housing Assistance Outreach Worker assists clients to secure and maintain housing to live independently with their physical, economic, vocational recreational, social, emotional, and daily life skills development. The worker also assists clients to achieve the greatest degree of independence and quality of life possible.

Essential Duties and Responsibilities

To perform the job successfully, the Housing Assistance Outreach worker must be able to consistently perform each essential duty satisfactorily. Other duties may be assigned.

• Participates in assessment, goal setting and program planning such as Personal Service Plans for individuals struggling with homelessness. Documents and implements the plan. Provides input into the evaluation of the program.
• Evaluates client needs and develops short term plans to meet such needs with the active participation of clients and their families.
• Assists clients to function more independently in their own homes and in the community. Assists clients with daily life skills, social skills and/or behaviour management. Teaches and assists clients with activities such as grooming, basic cooking, money management, shopping, household safety, pet care. Facilitates physical, recreational, educational, social, and vocational activities.
• Recognizes, analyzes, and deals with potential emergency situations such as clients’ aggressive behaviour to minimize potential harm to the clients and/or the public. Reports problems to the program manager.
• Ensures health and safety standards are maintained.
• Reviews and evaluates clients’ progress and makes adjustments to programs as required. Provides feedback and support to clients and/or their families.
• Accompanies and/or transports clients to activities such as appointments, shopping or leisure activities.
• Provides written and/or verbal reports regarding clients’ daily activities and progress. Ensures that all required documentation is complete and accurate.
• Identifies social, economic, recreational, physical, vocational and educational services in the community that will meet clients’ needs. Maintains liaison with other agencies, professionals, government officials and the community.
• Performs other related duties as required.

Qualifications

The requirements listed below detail the knowledge, skill, and/or ability required to perform the essential duties of the job.

Education and Experience

• Diploma in a related human/social service field
• One year of recent related experience that should include experience working with high risk adults in helping capacities

• Or an equivalent combination of education, training and experience

Other Skills and Abilities

Worker must:

• Demonstrate a level of cultural sensitivity and understanding of the client population’s cultural and socio-economic characteristics.

• Have the ability to form a mutually respectful partnership with persons served and their families in which they are helped to gain skills and confidence to address any issues and problems they face.
• Have the ability to accept the differences they will find among their clients.
• Accept clients’ rights to self-determination and individuality, and must not discriminate on the basis of Indigenous identity, race, colour, ancestry, place of origin, political belief, religion, socio-economic status, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, or age.
• Have a positive conviction about the capacity of people to grow and change.
• Have the ability to work respectfully in partnership with other team members, including referring authorities.
• Recognize the value of a nurturing family as the ideal environment for a person.

• Have the ability to recognize persons with special needs and make appropriate referrals.
• Have the ability to set limits and maintain the helping role for the practitioner and to intervene appropriately to meet the needs of the persons served or other family members.
• Have basic computer and Internet skills.

Other Job Requirements

• Driving clients is required to fulfil the job duties. The Housing Assistance Outreach Worker must have a valid driver's licence and safe, reliable transportation, and must obtain appropriate insurance as per Society policy.
• The Housing Assistance Outreach Worker must be able to work flexible hours to accommodate client needs, meetings outside of typical office hours, and crises.
• The Housing Assistance Outreach Worker will follow the Code of Ethics and the Mission Statement of The John Howard Society of North Island. The Worker will also abide by the relevant rules and regulations set out by BC Housing.

Application

Please attach a cover letter and 3 references to your application.

schedule to be determined with manager
35 hours/week