Human Resources Business Partner

About Soul Foods Group

Soul Foods Group is a growing, family-owned business and proud franchise operator of some of the world's most recognized brands, including KFC, Taco Bell, Starbucks and Burger King. Founded in the UK and expanded into Canada, our Canadian business operates over 400 restaurants and employs more than 7,500 team members.

Guided by our four pillars—People, Customers, Growth and Community—we are passionate about building great teams, creating opportunities and making a positive impact. Our mission is simple: to make a difference in people's lives, their opportunities and their communities through great-tasting food and coffee.

The Opportunity

We're looking for a commercially minded Field HR Business Partner who thrives in a fast-paced, multi-site environment and is passionate about driving people and business performance.

As a strategic partner to Operations, you'll take ownership of the people agenda across your assigned market, with a focus on staffing, retention, leadership development, succession planning and employee engagement.

This is a highly visible, field-based role where you'll influence operational decisions, coach leaders, strengthen accountability and turn people insights into measurable business results.

Key Responsibilities

• People & Business Performance: Partner with the Director of Operations to drive staffing, retention, leadership stability and overall market people performance.
• Strategic Business Partnership: Work closely with Operations leaders to align people strategies with business priorities, coach leaders and strengthen accountability.
• Workforce Insights & Accountability: Analyze people metrics, identify performance gaps, lead regular people-health reviews and drive measurable improvement plans.
• Talent & Succession Planning: Partner on workforce planning, management recruitment, internal talent development and succession readiness.
• Leadership Development: Coach Area Managers and restaurant leaders on leadership effectiveness, performance management and building high-performing teams.
• Employee Relations & Compliance: Manage complex employee relations matters, including investigations, accommodations and performance concerns, ensuring fair and legally compliant practices.
• Culture & Engagement: Champion initiatives that strengthen employee engagement, recognition, retention and workplace culture while supporting the effective delivery of HR programs.

Qualifications & Experience

• Post-secondary education in Human Resources, Business or a related field; CHRP designation is an asset.
• 5+ years of progressive HR experience, including 2+ years in an HR Business Partner or comparable advisory role.
• Experience supporting multi-site restaurant, retail or other fast-paced operational environments preferred.
• Strong business acumen with the ability to interpret workforce data, influence operational decisions and drive measurable results.
• Proven experience in workforce planning, talent development, succession planning and employee retention.
• Strong leadership coaching, influencing and employee relations skills, with sound knowledge of provincial employment legislation.
• Excellent communication, organizational and problem-solving skills, with proficiency in Microsoft Office and HR systems.
• Valid driver's licence, access to a reliable vehicle and flexibility to travel regularly across assigned restaurant locations.

What We Offer

• Competitive base salary, commensurate with experience and qualifications.
• Annual performance-based bonus opportunity.
• Car allowance, fuel card and reimbursement of eligible business expenses.
• Comprehensive health and dental benefits, wellness support and Employee Assistance Program.
• Retirement savings program (RRSP).
• Employee discounts across participating restaurant brands.
• Opportunity to make a meaningful impact, grow your career and help shape the people strategy across a diverse portfolio of leading restaurant brands.

Join Our Team

At Soul Foods Group, we believe great businesses are built by great people. If you're a hands-on HR professional who enjoys partnering with Operations, developing leaders and making a measurable impact, we'd love to hear from you.

Apply today and help us build stronger teams and a better employee experience across Soul Foods Group.