Human Resources Generalist

Who We Are:

At CRAFT Beer Market, we believe in delivering an unforgettable dining experience rooted in community, innovation, and quality. With a commitment to local brews, sustainably sourced ingredients, and an atmosphere that’s vibrant and approachable, we’ve redefined what a modern restaurant can be. We operate across major provinces and states, including British Columbia, Alberta, Ontario, and Texas. As we expand, so does our need for structure, leadership, and clear brand execution.

The Role:

Reporting to the Director of Finance, the HR Generalist serves as CRAFT’s primary human resources professional, working independently with support and guidance from finance leadership. This hands-on, in-office role requires a self-sufficient, results-driven professional who can balance strategic planning with the precise execution of day-to-day HR operations.

The HR Generalist plays a key role in supporting senior leaders and team members across the organization, overseeing hiring, onboarding, training, compliance, and team member development. This position requires a proactive approach to fostering a positive workplace culture, strengthening team member relationships, and aligning HR initiatives with CRAFT’s operational and growth strategies. Success in this role requires strong organizational skills, adaptability, attention to detail, and the ability to manage both strategic initiatives and routine HR tasks effectively.

Who You Are:

• Highly organized with exceptional attention to detail
• Strong communicator who builds collaborative relationships
• Solutions-oriented with strong problem-solving skills
• Self-sufficient and proactive, with the ability to work independently and take initiative
• Trustworthy and professional, with sound judgment when handling confidential information

What We Offer:

• 3 weeks paid vacation
• Comprehensive health benefits
• Ongoing mentorship, coaching, and training – we grow together
• Monthly hospitality budget + dining discounts across company locations
• Team perks and partner industry benefits

What You’ll Lead:

HR Operations & Administration

• Oversee compliance with employment laws and company policies, ensuring HR processes align with federal and provincial/state regulatory requirements
• Manage onboarding and offboarding processes, including required documentation, system access, and exit processes
• Support bi-weekly payroll and year-end processing, including ROEs and T4s
• Administer and optimize group benefit plans for both Canada and the USA, liaising with providers and assisting team members with enrollment and inquiries
• Track vacation and time-off entitlements and coordinate leaves of absence, accommodations, and return-to-work processes

Employee Relations & Engagement

• Serve as a primary point of contact for questions, concerns, and HR-related matters.
• Support managers in addressing HR issues, workplace conflicts, and performance concerns
• Lead workplace investigations, ensuring appropriate documentation and resolution
• Coordinate recognition programs and milestones, and support engagement, incentives, and diversity, equity, and inclusion initiatives

HR Strategy, Compliance & Process Improvement

• Proactively identify HR risks, improve operational efficiency, and support a positive and productive workplace culture
• Develop, review, and maintain HR policies, procedures, and handbook materials, incorporating relevant legislative updates and industry best practices
• Oversee the implementation, administration, and ongoing maintenance of the HRIS portal
• Generate regular HR reports on headcount, turnover, absenteeism, vacancies, and other workforce metrics
• Partner with the Director of Finance and company leadership to align HR initiatives with organizational objectives

Talent Acquisition & Development:

• Collaborate with the Talent & Culture Manager on recruitment, including job postings, candidate screening, and interview coordination.
• Coordinate new hire orientation and training to support effective team member integration.

What You’ll Bring:

• 4 - 5 years of HR experience in a generalist capacity; hospitality industry experience preferred (restaurant, food service, retail, or similar)
• Strong understanding of Canadian employment law and HR best practices; US experience is an asset
• Excellent organizational skills, ability to prioritize in a fast-paced environment, and exceptional attention to detail

Salary Range: $90,000 to $110,000 based on experience.