Human Resources Generalist

The salary for this position is $45,000-$50,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing job vacancy.

Now, if you were to come on board as our HR Generalist, we'd ask you to do the following for us:

• Manage the full-cycle recruitment process for hourly and salaried food service positions, including front-of-house, back-of-house, supervisory, and management roles.
• Develop and maintain talent pipelines through job boards, social media platforms, community partnerships, referral programs, and targeted recruitment initiatives.
• Partner with operational leaders to identify staffing needs, develop hiring strategies, and proactively address workforce gaps.
• Coordinate and facilitate hiring events, job fairs, open houses, and rapid interview days to support high-volume recruitment requirements.
• Utilize applicant tracking systems to manage candidate pipelines, ensure timely communication, and maintain a positive candidate experience.
• Track and analyze recruitment metrics, including time-to-fill, cost-per-hire, and retention rates, to support workforce planning and continuous improvement.
• Facilitate onboarding activities and ensure completion of required training, certifications, and compliance requirements for new hires.
• Provide guidance and support to managers and employees on employee relations matters, workplace concerns, performance management, and conflict resolution.
• Support the administration and interpretation of company policies, procedures, and employment practices.
• Ensure compliance with applicable employment legislation, labour standards, and company policies.
• Partner with operational leaders and safety committees to support workplace health and safety initiatives, incident reporting, and return-to-work programs.
• Maintain accurate employee records, HR documentation, and HRIS data to ensure compliance and reporting accuracy.
• Support employee engagement, retention, and recognition programs aimed at creating a positive workplace culture.
• Assist with performance management processes, investigations, corrective actions, and employee development initiatives.
• Provide HR support to multiple food service locations while maintaining a customer-focused approach to service delivery.

Think you have what it takes to be our HR Generalist? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role:

• Diploma or degree in Human Resources Management, Hospitality Management, Business Administration, or a related field.
• Minimum 3 years of progressive Human Resources experience, including at least 1-2 years of high-volume recruitment experience within hospitality, food service, catering, retail, or a similar environment.
• Experience managing full-cycle recruitment for hourly, salaried, and management-level positions.
• Strong knowledge of employment legislation, labour standards, and HR best practices.
• Proven ability to build and maintain candidate pipelines in a fast-paced, high-volume recruitment environment.
• Experience utilizing Applicant Tracking Systems (ATS), HRIS platforms, and recruitment technologies.
• Excellent interpersonal, communication, and relationship-building skills with the ability to work effectively at all organizational levels.
• Strong organizational skills with the ability to manage multiple priorities and competing deadlines.
• Demonstrated conflict resolution, employee relations, and problem-solving abilities.
• Strong analytical skills with experience tracking and interpreting recruitment and retention metrics.
• Ability to work independently, exercise sound judgment, and maintain confidentiality with sensitive information.
• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Experience supporting health and safety initiatives, workplace injury management, and return-to-work programs is considered an asset.
• Professional Human Resources designation (CHRP, CHRL, SHRM-CP, PHR, or equivalent) is considered an asset.
• Flexible, adaptable, and comfortable working in a dynamic, fast-paced food service environment.
• Passion for talent acquisition, employee engagement, and delivering exceptional HR support to operational teams.