Ice Arena Operations Manager

Canlan Sports exists to create experiences where people find their people through the power of play, because we believe everyone deserves a team. As North America's largest private sector owner and operator off recreational sports complexes, Canlan Sports brings that belief to life across 15 multi-sport complexes and more than 70 playing surfaces spanning Canada and the United States. From ice and court to turf and digital, we offer a wide array of recreational sports experiences designed to build community, foster connection, and change lives for the better.

Canlan Sports is currently looking for an Ice Rink Operations Manager

Rate of Pay: $73,000 - $77,000/ year

*Exact compensation may vary based on experience.

Job Summary

The role is responsible for all aspects of facility building maintenance and ice production operations including ice maintenance, flooding, refrigeration plant operation, janitorial and building maintenance duties. Scheduling, supervising, and training of staff as well as ordering supplies & equipment, and following budgets & costs are also the responsibility of the Operations Manager. This is a hands on management role – actively involved in day to day operations as well as a key member of the facility management team.

Responsibilities:

• Manages and develops staff within the department (inclusive of ongoing learning and development initiatives and related follow up / follow through).
• Recruits, selects, hires and trains staff.
• Ensures Health and Safety Standards are met by all staff.
• Assists in the development of the Operations Department’s Annual Operating Plan and responsible for its implementation, delivery and achievement.
• Coordinates estimates and research under the direction of Corp Facilities on all CAPEX projects and other projects that have significant value.
• Inspects and ensures building maintenance tasks are completed to Manufacture’s, Canlan’s and / or governmental standards, as required.
• Responds and trouble shoots non routine issues ( e.g. staffing, equipment failure, alarms etc.) during or outside of regular working hours.
• Creates project plans and schedules for building and maintenance staff.
• Maintains company assets on FAME database
• Creates work schedules for janitorial staff.
• Inspects and ensure routine janitorial tasks are completed to standards.
• Coordinates and schedules major ice maintenance, including "ice in and ice out" schedules with Sales and Program staff, as required.
• Ensures that ice production and refrigeration log readings and scheduled inspections are completed, as required.
• Creates work schedules (project plans and schedules) for operations department staff.
• Ensures all service requests are dealt with in a timely manner.
• Monitors consumption daily.
• Compares monthly invoices to utility tracking spreadsheet to check for discrepancies.
• Sets temperature and schedule for HVAC and refrigeration equipment based upon season and occupancy.

QUALIFICATIONS / SPECIAL SKILLS:

• Must hold a valid Refrigerator Operator Certificate
• Must have 2-3 years experience supervising people.
• Must have 3-4 years on ice maintenance and ice painting.
• A good understanding of ice resurface operation and repair.
• A good understanding of H.V.A.C. operation & maintenance.
• All round knowledge of mechanical equipment and facility maintenance.

EXPERIENCE AND EDUCATION:

• Must have strong communication skills both written and orally (English)
• Computer skills, comfortable with MS Office.
• Honest and hard working.

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial, and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices. As part of our recruitment and hiring practices, we may use AI-based tools to assist in the initial screening and assessment of applications. All final hiring decisions are made by human reviewers.

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