Immigration office manager

Location: Mississauga, Ontario

Job Type: Full Time

KGraph Immigration Consultancy Inc. is looking for an Operations and Business Development Manager to join our Mississauga of

f

i

e.

This role is ideal for someone who is organized, confident with people, and comfortable managing daily office activities while helping build strong professional relationships. You will play an important role in making sure prospective clients receive a professional and respectful experience from their first enquiry through to their appo

intent.

You will work closely with the team to keep the office running smoothly, support client communication, coordinate staff activities, and assist with local business development

an

d oureach.

W

• HAT YOUCoordinate daily office activities, appointments, consultation preparation, supplier needs, and internal com
municatio
• n.Respond to prospective client enquiries in a respectful and professional manner using approved general informatio
• n.
  Help prospective clients understand the appropriate next step, whether that is booking an appointment, completing a preliminary eligibility assessment, or speaking with the appropriate licensed profession
• al
  Support and coordinate administrative, client service, marketing, and business development activiti
• es
  Build positive relationships with community organizations, employers, referral contacts, and other professional contac
• ts
  Support approved local outreach and organic marketing activi
• t
ie.
Improve office procedures, appointment preparation, secure internal handovers, client communication, and prospective client fol
• low p.
  Support team members with day to day coordination, communication, and client servi
• c
e neds.
Ensure private information is handled carefully and sensitive documents are directed only through the appropriat

e secure r
WHAT WE AR

E
• LOOKING FO At least three years of experience in office operations, client service, business development, sales, administration, or a s
• imilar role.
  Strong written and sp
• oken English
  Excellent organization skills, attention to detail, and the ability to manage several prio
• r
ities at onc.
A professional, respectful, and client
• focused approah.
  Confidence communicating with people from dif
• f
erent backgrouds.
Experience in immigration, legal, education, financial, health, or another professional service env
i

ronment is an a
Email your resum

e to [email protected]