Inclusion and Volunteer Supervisor

Be the Spark! Join our dynamic team at YMCA Camp Pine Crest, where every day is different, and you will always be engaged with meaningful work!

YMCA Camping and Outdoor Education offers outdoor experiences that foster personal growth and build community. After taking part in our programs, children and youth return home more confident, independent, and with new friendships. YMCA Camp Pine Crest is an overnight camp serving children, families, and organizations through naturally focused programs that embody the mission, vision, and outcomes of the YMCA. Camp Pine Crest is made up of 650 acres of Muskoka wilderness surrounded by 3 interconnected lakes with 8km of shoreline; has over 26km of hiking trails and 7,500 sq. ft. of dock and has 60 buildings.

The Inclusion & Volunteer Supervisor supports an inclusive and welcoming camp environment for campers and volunteers who require additional support. The position coordinates participant and volunteer support, prepares and guides staff, communicates with families, and contributes to the effective delivery of camp programs and resource-team operations. The role also supervises and coaches staff to support consistent service, participant well-being, and meaningful volunteer experiences.

In this role, you will:

• Oversee the care and well-being of campers who work with a 1:1 staff member.
• Coordinate the placement and inclusion of volunteers across camp program areas, including volunteers who do not require 1:1 support.
• Prepare staff who will work with a 1:1 participant before the participant arrives.
• Welcome volunteers with additional needs and provide support throughout their stay.
• Serve as the primary contact between camp and camper or participant families.
• Train, coach, motivate, and monitor camp staff, and complete mid- and end-of-summer performance appraisals to support role expectations and camp objectives.
• Support exceptional customer service during arrival and departure days.
• Support resource-team operations, including clubs, 1:1 inclusion coverage, Staff of the Day responsibilities, program and cabin support, waterfront guarding support, dish support, and Driver on Call duties, as scheduled.
• Build and maintain effective relationships with members, staff, volunteers, and community partners.
• Perform other duties as assigned.

You bring:

• First Aid and CPR certification that meets Ontario Workplace Safety and Insurance Board requirements and YMCA policies.
• Current National Lifeguard certification is considered an asset.
• Post-secondary education in Early Childhood Education, Child and Youth Work, teaching, resource teaching, Social Work, Developmental Support, Educational Assistance, Recreation and Leisure, or psychology is considered an asset.
• Minimum one year of experience in a related environment supporting children and adults who require additional support.
• Experience working with children and adults with differing abilities and diagnoses is considered an asset.
• Valid driver's licence is considered an asset.
• Ability to work effectively both independently and as part of a team to achieve collective results.
• Well-developed interpersonal and relationship-building skills, with the ability to establish rapport and communicate effectively with members, staff, and volunteers.
• Ability to mentor and guide both inexperienced and seasoned staff.
• Ability to provide timely, professional, and constructive feedback.
• Flexibility to work days, evenings, overnights, weekends, and holidays as required.
• Commitment to diversity, equity, inclusion and building a sense of belonging.

If you are interested in this position and do not possess the necessary certifications and require assistance in attaining them, please indicate in your cover letter. Certain certifications may be eligible for Financial Assistance through the YMCA of Greater Toronto, or through referral to additional programs outside the YMCA that offer similar support. Eligibility is to be determined on an individual basis.

What you need to succeed:

• Commitment to the YMCA's Mission, Vision and Values.
• A commitment to uphold strong, safeguarding practices that protect the safety, well-being, inclusion of children, and youth.
• YMCA Competencies: Accountable, Relationship-Builder, Improvement-Oriented, Team Player & Leader, Equity and Wellbeing Promoter.

Why work for the YMCA?

The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees reach their full potential and are recognized as a great place to work. We offer meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. See what you can expect from the YMCA here.

Joining the Y means contributing to over 170 years of providing opportunities for people to shine through programs and services, such as health and fitness, licensed child care, camps, employment and immigrant services, education and training, and services for youth, families, and seniors. Learn more in our 2025–2030 strategic plan, Greater Together, which outlines how we are focused on building communities where people feel healthier and more connected to their neighbours.

The YMCA of Greater Toronto is committed to Diversity, Equity, Inclusion and Belonging. We strive to remove barriers to employment and recognize that diverse staff who reflect the communities we work in enrich the experiences of our participants and our team. As an equal opportunity employer, we invite applications from all qualified candidates including racialized people/people of colour, Indigenous Peoples, disabled people/people with disabilities and members of 2SLGBTQIA+ communities.

If we can make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity so we can work with you to accommodate your needs.

In keeping with our commitment to safety and child protection, job offers are contingent on the successful completion of a Police Records Check. Within the first four months and every three years thereafter, a Vulnerable Police Records Check is required. Learn more about these checks here.

The YMCA only considers applicants who are legally entitled to work in Canada. We thank all applicants for their interest, however, due to the volume of applications we receive, we can only contact candidates who are selected for an interview.

Check out the next steps in our recruitment process and see what others are saying about working at the YMCA.