Publié il y a 21 jours
Indigenous Patient Concerns Navigator
@ Primary Care Alberta
Calgary, Alberta
En bref
Primary Care Alberta is hiring an Indigenous Patient Concerns Navigator for its Health Link program, a temporary full-time role running to November 30, 2027. The work involves navigating patient concerns for Indigenous patients within the health care system, using advanced computer systems including Genesys and Connect Care. The posting states a days schedule Monday to Friday with weekends off, and an hourly salary of $31.64 to $54.36.
Responsabilités :
- Navigate patient concerns for Indigenous patients
- Work across multiple electronic platforms
- Resolve complex and diverse issues creatively
- Manage conflict within the health care system
Résumé des exigences :
- Bachelor's degree, preferably health-related
- Five years of work experience with Indigenous people
- Knowledge of Alberta Indigenous communities
- Advanced computer skills including Genesys and Connect Care
Outils et compétences
Source et dates
Type de source non vérifié · selectminds
- Date publiée par l’employeur
- 2026-10-20
- Première détection par notre source
- 2026-10-21
- Mise à jour du dossier source
- 2026-11-10
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Services sociaux et communautaires |
| Expérience | 5 an(s) et plus |
| Heures par semaine | 38.75 |
| Horaire | jour |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Candidatures encouragées | Autochtones |
| Formation | Baccalauréat (exigé), Maîtrise (préféré) |
| Domaines d’études | Social Work, Nursing, Native Studies, Humanities, Health Care |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Primary Care Alberta
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Primary Care Alberta is the place where health care begins.
Description complète de l’entreprise
Primary Care Alberta is the place where health care begins. We make it easier for you to access day-to-day health services throughout every stage of life and in every corner of the province.
- Personnes associées sur LinkedIn
- 475
- Autres noms enregistrés
- Primary Care Alberta
- Le profil indique une agence de recrutement
- Non
Primary Care Alberta is the place where health care begins. We make it easier for you to access day-to-day health services throughout every stage of life and in every corner of the province.
| Champ | Valeur |
|---|---|
| Secteur | Hospitals and Health Care |
| Taille | 1,001-5,000 employees |
| Type d’organisation | Government Agency |
| Offres sur Jobsy | 156 |
| Voir la page |
- Classification: Patient Navigator
- Union: Exempt
- Unit and Program: Health Link
- Primary Location: Southport Tower
- Location Details: As Per Location
- Temporary Employee Class: Temp F/T Benefits
- FTE: 1.00
- Posting End Date: 27-OCT-2026
- Date Available: 30-NOV-2026
- Temporary End Date: 30-NOV-2027
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Hourly Salary: $31.64
- Maximum Hourly Salary: $54.36
- Vehicle Requirement: Not Applicable
A bachelor’s degree, preferably in a health-related field, such as social work, nursing or Native Studies. (If part of a registered profession—registration in good standing with applicable governing body). Equivalent combination of education and experience may be considered. 5 years of work experience with Indigenous people.
Additional Required Qualifications:As a bona fide occupational requirement, and under Section 11 of the Alberta Human Rights Act, only Indigenous applicants will be considered. We encourage Indigenous candidates to self- identify. Knowledge of Alberta Indigenous communities and experience in local Indigenous culture. Good understanding of the geographical challenges in accessing certain services such mental health/addiction resources, internet and phone. Broad knowledge of Indigenous history and cultures within Alberta. Conflict management skills and managing patient concerns within a health care system is an asset. High degree of cultural competence as it relates to working with Indigenous people. Ability to manage change and create innovative resolutions for complex and diverse issues. Understand the politically sensitive nature of working with multiple culturally diverse individuals and groups. Advanced computer skills essential, including working knowledge of the following: Office 365 applications; Genesys (computer-based phone software); Connect Care. Ability to learn and utilize multiple electronic platforms concurrently.
Preferred Qualifications:Master’s degree in humanities, health care and/or social sciences preferred. Ability to speak or understand any of the Indigenous languages spoken within the territories of Treaty 6, Treaty 7, Treaty 8 or the Metis Settlements of Alberta.
Journal
Visible seulement par vous. Conservé sur cet appareil, et dans votre compte une fois connecté.