Connexion Inscription gratuite
Postuler

Publié il y a 17 jours

Inside Sales Representative

@ Rochester Midland Corporation

Toutes ses offres

Ajax, Ontario

Temps plein
Postuler
SIGNAUX

Résumé des exigences :

  • Bachelor’s degree in Business, Sales, or a related field (preferred but not required).
  • 2+ years of experience in inside sales, account management, or a similar role, preferably in a recurring revenue or subscription-based business.
  • Strong communication and negotiation skills, with the ability to handle objections and close deals.
  • Proficiency in CRM tools (e.g., Salesforce) and basic knowledge of Microsoft Office or Google Workspace.
  • Ability to work independently while contributing to team goals.
  • Product and technical knowledge
Source et dates

Type de source non vérifié · apify-linkedin

Date publiée par l’employeur
2026-10-27
Première détection par notre source
2026-11-14
Mise à jour du dossier source
2026-11-14

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Postuler

Rochester Midland Corporation

Toutes ses offres
Description
This is an in office positon and can be located in either Ajax, ON or Mississauga, ON

A fair market pay estimate for this position is: $60K-75K CAD per year

This position is bonus eligible.

Job Summary

Proactive and results-driven Inside Sales Representative to focus on renewing service contracts and maintaining strong relationships with existing customers. In this role, you will be responsible for ensuring a high rate of contract renewals, identifying upsell opportunities, and reducing customer churn. Your efforts will directly impact recurring revenue and customer satisfaction.

Essential Job Functions

 Service Contract Renewals

  • Manage the end-to-end process of renewing service contracts, ensuring timely communication with customers ahead of expiration dates.
  • Achieve and exceed individual renewal rate targets by proactively engaging with customers via phone, email, and other channels.
  • Address customer questions and objections to secure commitments for contract renewals.

Customer Relationship Management

  • Build and maintain strong relationships with existing customers to promote retention and loyalty.
  • Act as a trusted advisor, providing insights into the value and benefits of continued service contracts.
  • Partner with customer success and support teams to resolve any service-related concerns.

Revenue Growth

  • Identify opportunities to upsell or cross-sell additional products or services during the renewal process.
  • Collaborate with the sales and marketing teams to promote new offerings that enhance customer value.

Data Management and Reporting

  • Accurately update and maintain records of customer interactions and renewal activities in the CRM system or excel.
  • Provide regular reports on renewal rates, customer feedback, and upsell success to leadership.
  • Use data to identify trends and recommend strategies to improve renewal outcomes.

Collaboration and Process Improvement

  • Work closely with the sales operations and finance teams to streamline the renewal process.
  • Provide feedback on processes, systems, and tools to improve efficiency and effectiveness.

Education

 EDUCATION/ SPECIAL LICENSES OR CERTIFICATION :

  • Bachelor’s degree in Business, Sales, or a related field (preferred but not required).

Experience

  • 2+ years of experience in inside sales, account management, or a similar role, preferably in a recurring revenue or subscription-based business.

Skills

  • Proven track record of meeting or exceeding sales targets, particularly in renewals or customer retention.
  • Strong communication and negotiation skills, with the ability to handle objections and close deals.
  • Proficiency in CRM tools (e.g., Salesforce) and basic knowledge of Microsoft Office or Google Workspace.
  • Excellent organizational skills and attention to detail.
  • Ability to work independently while contributing to team goals.

Competencies

  • Customer-Vendor relations & solutions focused
  • Excellent Listening, verbal & written communication skills and interpersonal savvy
  • Action Oriented
  • Problem Solving
  • Drive for Results
  • Ensures Accountability
  • Attention to detail
  • Product and technical knowledge

Physical Requirements/ Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Sit or stand for extended periods of time
  • Visual acuity necessary to utilize a computer monitor throughout the course of a normal workday
  • Ability to perform repetitive keyboarding activities and operate general office equipment.
  • Extra hours and some travel may be required

Emplois semblables

  • Inside Sales Representative

    Vaughan, ON
    Temps plein

    Layfield Geosynthetics

    ✔ 1-3 years of sales, inside sales, or order desk experience in an industrial environment; ✔ Post-secondary education in business and experience reading technical documents or blueprints are considered assets

  • Inside Sales Representative

    Bolton, ON
    Temps plein

    Banas Stones & Porcelain Inc.

    The successful candidate for this role will have a strong command of the company’s customer service policies, and be well-trained in product knowledge that can be critical for offering…; Work with the management team…

  • Inside Sales Representative

    Toronto, ON
    Temps plein

    Olympia Tile+Stone Inc.

    1 to 3 years of experience in inside sales or customer service (retail, distribution, or building materials experience is an asset); High school diploma required; post-secondary courses in sales, administration, or a…

  • Bilingual Inside Sales Representative

    Oakville, ON
    Temps plein

    TMG Industrial

    With nearly two decades of experience and headquartered in Richmond, BC, the company operates distribution warehouses across Canada, United States and Australia; You will focus on speed, accuracy, and a smooth customer…

  • Senior Inside Sales Representative - GTA

    Aurora, ON
    Temps plein

    Kinetic Search Group

    5+ ansCandidates need at least 5 years of progressive inside sales experience, ideally in electrical distribution or utility supply. They must have strong quoting, negotiation and margin management skills, plus proficiency with Microsoft Office and CRM and ERP systems.

    Microsoft Office, CRM, ERP

  • Inside Sales Representative

    Toronto, ON
    Temps plein

    RONCO Safety (PPE Manufacturing)

    2+ ansCandidates need at least two years of inside sales, B2B sales, account management or a similar customer-facing role, preferably. They need CRM and Microsoft Office skills, strong English communication, and a self-motivated, results-oriented approach.

    CRM system, Microsoft Excel, Microsoft Outlook

  • Inside Sales Representative

    Toronto, ON
    Temps plein

    Canada Protection Plan Inc

    2+ ansCandidates need a bachelor's degree in commerce, finance, business or economics and at least 2 years of sales experience, ideally in financial services. Strong insurance knowledge, presentation and interpersonal skills, and self-motivation are required; CFP, LLQP and bilingualism are assets.

    Zoom

Lieux et modes de travail

Lieux

Tout le CanadaTélétravail · Hybride · Sur place · Sur le terrain

Astuce : ajoutez le télétravail pour élargir la recherche.

Exclure des lieux

Mode de travail

Offres de cette entreprise dans les résultats

Voici les offres de cette entreprise chargées dans votre recherche. Elle peut avoir d’autres postes ouverts.