Inside Sales Representative

SUMMARY DESCRIPTION

Do you have a strong sense of customer service, sharp business acumen, and a desire to propel your career within a rapidly growing family-owned business? Our client, a major independent leader in electrical product distribution in Canada, is seeking an Inside Sales Representative – Lighting to join their dynamic team based in Ville Saint-Laurent. In this exciting role, under the supervision of the Commercial Manager, you will be at the heart of customer relations and sales development for major projects.

Advantages
* Competitive base salary starting at $65,000 per year (adjustable based on experience).
* Attractive annual team bonus program (approximately $3,800 per year) and gift card rewards program.
* Comprehensive group insurance plan including medical, dental, vision, life, and travel coverage, plus access to telemedicine.
* Advantageous savings and retirement plans (RRSP, DPSP, TFSA, FHSA).
* Concrete professional development opportunities with training reimbursement (manufacturer training, specialized courses, languages, software).
* Human-centered, collaborative work environment focused on fairness and close connection with leadership.
* Active social club and engaging team events.

Responsibilities
* Manage full lighting projects based on technical plans (take-offs, verification, and product selection).
* Enthusiastically answer customer calls and inquiries, enter orders, and provide expert technical advice.
* Act as a proactive liaison between customers, electricians, suppliers, and manufacturers.
* Prepare quotes, respond to pricing requests, and participate in profit margin analysis and tender/RFP processes.
* Handle merchandise purchasing and carefully track orders and backorders to ensure timelines are met.
* Propose innovative alternative or complementary products to drive sales growth and customer satisfaction.
* Stay abreast of the latest market technology trends (lighting, home automation, renewable energy).

Qualifications
* 3 to 5 years of experience in B2B customer service, inside sales, or distribution (or an equivalent combination of education and experience).
* Excellent proficiency with computer tools, particularly Excel and business management software.
* Strong intellectual curiosity, autonomy, professional maturity, and excellent interpersonal skills.
* Knowledge of electrical, lighting, or home automation products (a major asset).
* Language Requirement (Bill 96): Spoken and written bilingualism (French and English) is required for this position. Our client operates Canada-wide and continuously interacts with stakeholders outside Quebec. The position holder will be required to communicate daily with English-speaking customers, partners, and suppliers outside Quebec, review technical specifications written in English, and participate in essential training delivered by English-speaking manufacturers.

Summary
**APPLICATION INSTRUCTIONS**
Are you passionate about this opportunity and looking to make your career shine? To become the next Inside Sales Representative – Lighting at our Ville Saint-Laurent branch, send your resume directly to Pierce Ashton-Kane at the following address: [email protected]

**REFERRAL PROGRAM**
Do you know the ideal person for this position? Feel free to refer them to us! An attractive referral bonus will be offered for any recommendation leading to a successful hire.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.