Connexion Inscription gratuite
Postuler

Première détection par notre source: il y a 19 jours

Insurance Operations Manager - Expert

@ Mercor

Toutes ses offres Site Web

Toronto, Ontario

80 $/h2+ ans d’expérience
Postuler
SIGNAUX

En bref

Mercor is hiring a Policy Administration & Insurance Operations Manager on a contract basis at $80/hour, remote, for 20–40 hours per week. The role designs insurance-operations scenarios, writes reference responses, and grades AI outputs against procedural rubrics, drawing on policy lifecycle experience. The posting states an immediate start with rolling review.

Salaire :

80 $ de l’heure

Responsabilités :

  • Design insurance operations scenarios covering intake, binding, issuance and renewals
  • Write expert reference responses and processing instructions
  • Grade AI responses against structured procedural rubrics
  • Identify effective-date errors, missing documentation and improper transactions
  • Provide written feedback to the research team

Résumé des exigences :

  • 2+ years in policy administration or insurance servicing
  • Understanding of the full policy lifecycle through record retention
  • Hands-on experience with policy administration systems and QA processes
  • Ability to turn policy requirements into precise operational steps
  • Excellent written communication and attention to detail

Outils et compétences

Policy administration systemsWorkflow queues
Source et dates

Type de source non vérifié · manatal

Date publiée par l’employeur
Non fourni
Première détection par notre source
2026-10-18
Mise à jour du dossier source
2026-10-18

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineOpérations
Expérience2 an(s) et plus
Heures par semaine30
Déplacementsavion : aucun · route : aucun
Milieu de travailDomicile
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler

Mercor

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

We connect human expertise with leading AI labs and enterprises to train frontier models.

Description complète de l’entreprise

Mercor is defining the future of work. We connect human expertise with leading AI labs and enterprises to train frontier models.

Abonnés LinkedIn
654 507
Personnes associées sur LinkedIn
5 250
Bureaux déclarés
  • San Francisco, California 94105, US
Catégories d’activité
  • Employment
  • Software
  • Recruiting
  • Data Collection and Labeling
  • Artificial Intelligence (AI)
  • Machine Learning
Autres noms enregistrés
  • Mercor
Le profil indique une agence de recrutement
Oui
Investissement total déclaré
483 600 000

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Toutes ses offres Site Web

Mercor is defining the future of work. We connect human expertise with leading AI labs and enterprises to train frontier models.

ChampValeur
SecteurSoftware Development
Taille51-200 employees
Siège socialSan Francisco, California
Type d’organisationPrivately Held
Fondée en2023
Offres sur Jobsy1 626
LinkedInVoir la page
Description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Policy Administration & Insurance Operations Manager
Type: Contract
Compensation: $80/hour
Location: Remote
Commitment: 20–40 hours/week

Role Responsibilities

  • Design realistic scenarios involving application intake, binding, issuance, endorsements, certificates, billing, audits, renewals, cancellations, reinstatements, and policy-document delivery.
  • Create work products such as processing instructions, transaction reviews, exception-handling plans, service communications, and operational quality checks.
  • Write "golden" reference responses at experienced insurance-operations quality.
  • Grade AI-generated responses against structured rubrics for procedural accuracy, completeness, sequencing, and adherence to service standards.
  • Identify incorrect effective dates, missing documentation, improper transaction handling, and confusion between operational processing and substantive underwriting decisions.
  • Provide written feedback the research team uses to improve model behavior.

Qualifications

Must-Have

  • 2+ years of professional experience in policy administration, underwriting operations, insurance servicing, premium operations, or policy-processing management.
  • Understand the chronological policy lifecycle from intake and binding through issuance, servicing, renewal, termination, and record retention.
  • Hands-on experience with policy administration systems, workflow queues, transaction controls, or quality-assurance processes.
  • Ability to translate policy and procedural requirements into precise operational steps.
  • Excellent written communication, process discipline, and high attention to detail.
  • Ability to distinguish administrative execution from underwriting, claims, legal, and actuarial decisions.

Preferred

  • Experience across multiple P&C lines or insurance platforms.
  • Billing, premium audit, producer licensing, or forms-management experience.
  • Experience implementing or testing a policy administration system.
  • Lean, Six Sigma, project-management, or operations credential.
  • Experience leading service teams or establishing operational controls.

Start Date

  • Immediate start; applications reviewed on a rolling basis.

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: [email protected]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Emplois semblables

  • Insurance Operations Manager - Expert

    Toronto, ON

    Mercor

    2+ ansCandidates need at least 2 years of policy administration or insurance operations experience and a solid grasp of the policy lifecycle. They must also have hands-on work with policy systems, strong written communication and attention to detail.

    policy administration systems, workflow queues

    Insurance Operations Manager - Expert

    Toronto, ON

    Mercor

    2+ ansCandidates need at least 2 years of policy administration or insurance operations experience and a solid grasp of the policy lifecycle. They must also have hands-on work with policy systems, strong written communication and attention to detail.

    policy administration systems, workflow queues

  • Receiver

    Toronto, ON
    19–21 $/hTemps partiel

    The Boulevard Club

    This is a great opportunity to gain hands-on experience in receiving, inventory, and hospitality operations while working with a collaborative team in a professional environment; Hourly wage: $19.00 – $21.00, based on…

  • Inspector

    Toronto, ON

    AGCO

    Southwest Region (Windsor), ON ; Travel within the Province of Ontario is required; Plan for and conduct risk-based, outcomes-focused compliance activities, such as inspections of AGCO regulated entities in several…

    Regulatory compliance, Inspection, Provide information, Reporting, Inventory management, Write inspection reports

  • Senior Pega Developer

    Toronto, ON
    Temps plein

    TSXTR TSX Trust Company

    Working closely alongside our Lead System Architect, you will transform complex functional requirements into performant, scalable, and maintainable enterprise applications; Solution Implementation: Translate detailed…

  • Executive Assistant, Regulatory Office

    Toronto, ON
    Temps plein

    Sun Life of Canada - Corporate

    You are as unique as your background, experience and point of view; You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you; Act as a proactive extension of the…

    Executive Assistant, Regulatory Office

    Toronto, ON
    Temps plein

    Sun Life of Canada - Corporate

    You are as unique as your background, experience and point of view; You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you; Act as a proactive extension of the…

    Leadership, Regulatory compliance, Scheduling, Logistics, Prioritization, Attention to detail

  • Associate

    Toronto, ON
    Temps plein

    RBC Dominion Securities Inc.

    The successful candidate should be proficient with Microsoft Office and have administrative experience; Prepare account opening documentation for the IA teams and follow up on documentation with clients or back office…

Lieux et modes de travail

Lieux

Tout le CanadaTélétravail · Hybride · Sur place · Sur le terrain

Astuce : ajoutez le télétravail pour élargir la recherche.

Exclure des lieux

Mode de travail

Offres de cette entreprise dans les résultats

Voici les offres de cette entreprise chargées dans votre recherche. Elle peut avoir d’autres postes ouverts.