Intake Coordinator

JOB SUMMARY
The Intake Coordinator, under the direction of the immediate Supervisor, completes day to day intake duties and other office tasks as required.

DUTIES AND RESPONSIBILITIES:

• Responsible for intake of the patient including receiving and processing the referral; creating patient chart in the EMR (Procura) based on the information within the referrals
• Continuously monitoring and respond to (accepting and rejecting) service offers being received within the allocated timeframe
• Ensure all relevant reports, assessments and notes are received and uploaded into the EMR
• Review received service needs and information in consultation with branch Supervisors and/or funder for completeness
• Support in coordination of initial service plans, Collaborates with internal and external administrative and clinical staff, as required
• Complete data entry and maintain accurate documentation within the EMR, as assigned

• Maintains confidentiality of patient and corporate information and discusses only with appropriate Bayshore personnel
• Support in advancing branch and organizational performance indicators
• Participate in proactive Health & Safety activities while performing all duties. Report any known and potential Health & Safety risks or concerns
• Support the delivery of organizational programs, as appropriate, including quality activities and continuous improvement initiatives in keeping with the company's Quality Management System
• Participate in internal and/or external continuing education activities
• Adhere to Bayshore Policies and Procedures
• Complete other tasks, as required

Job Details:

• Full-time, on-site
• Monday through Friday, and every other weekend
• Pay rate: $23.00 per hour

Education
Minimum Grade 12 Education

Experience:
Minimum of 2 years experience working in the home health care field.
Demonstrated customer service and communication skills, preferably in healthcare or other high-paced customer service environment
Excellent computer skills (Microsoft office, internet, EMR)
Ability to prioritize and handle multiple demands in a fast-paced environment
Proven organizational and teamwork skills
Able to work independently and prioritize workload
Positive work and attendance performance essential
Strong interpersonal skills including demonstrated ability to build rapport and connections
Willingness to learn

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any based upon Human Rights Code criteria will be considered on a case-by-case basis.

“At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.”

At Bayshore Healthcare Ltd., and its subsidiaries, we are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements. To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have.