Intermediate Representative, Subrogation

The Opportunity

We are looking for a Intermediate Representative, Subrogation to join our team. If you have strong customer focus coupled with well-developed communication, organization, analytical and interpersonal skills, we'd like to know!

Reporting to the National Subrogation Unit Team Leader, the Subrogation Representative is accountable to investigate and negotiate the recovery owed to Definity from the responsible third parties. These types of claims will include personal and commercial property and auto losses received from claims offices across Canada.

What to expect

• Review and analyze claims for subrogation potential and determine the ultimate probable outcome of recovery
• Identify and pursue all potential responsible parties
• Prepare files and documents as well as determining the amount of recovery from the claims file
• Contact third parties, third party insurers or lawyers to initiate settlement negotiations
• Manage subrogation related litigation matters across Canada, including file strategy and budget
• Participation in legal proceedings when required
• Manage a large volume of claims files and other subrogation projects as needed
• Increase subrogation awareness and provide support to our claims partners across Canada

What you bring

• AMF Personal insurance license (5b) required and Commercial insurance license (5a) required.
• The Ideal candidates will have 3-5 years of claims handling experience, including subrogation, negotiation, and litigation, with preference given to those who have managed subrogation files.
• Must be bilingual in both written and spoken English/French
• University degree, a 2-year college diploma or working towards your CIP designation, would be an asset
• Proficient in Word & Excel
• Strong written and verbal communication skills
• Professional and courteous in all interactions
• Ability to work independently and make decisions quickly when required

Salary Range: $51,300 - $94,400

High degree of proficiency with English required to service customers, both internal to the company and external, across Canada.

Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Definity Insurance (formerly Economical Insurance), Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

This position is being posted to fill an existing vacancy.

Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.

What’s in it for you?

• Hybrid work schedule for most roles
• Company share ownership program
• Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

Go ahead and expect a lot — you deserve it.

It’s better here — but don’t take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].

As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).

#LI-Hybrid