Key Account Manager

We are currently seeking an experienced, dynamic and results-driven individual to fill the role of Key Account Manager – Crop Inputs. The Key Account Manager will be responsible for developing and managing strategic customer relationships across an assigned region, with a focus on expanding key accounts, identifying high-value opportunities and closing large crop input sales. Working closely with Crop Inputs Location Managers, Sales Agronomists and site sales teams, the Key Account Manager will coordinate regional account strategies, align product and service solutions with customer needs, and support profitable growth across Paterson Grain operations. The position will maintain a strong understanding of regional crop production, market conditions, customer requirements and competitive activity while ensuring consistent, high-quality customer experience.

Responsibilities:

• Develop, manage and grow a portfolio of key crop input accounts across the assigned region, establishing long-term relationships with customers and key decisionmakers.
• Lead the regional sales process for large and complex opportunities, including customer needs assessment, proposal development, negotiation and closing, in coordination with location management and site sales teams.
• Create and execute account plans for priority customers and focused market areas, including sales objectives, product opportunities, service requirements, relationship strategies and retention plans.
• Work closely with Sales Agronomists and other technical resources to ensure customers receive coordinated agronomic support and crop input recommendations appropriate to their operations.
• Collaborate with Crop Inputs Location Managers and sales teams to identify qualified prospects, coordinate customer coverage, share market intelligence and support local sales execution.
• Provide practical sales coaching and mentorship to new and developing sales staff, including accompanying them on farm calls, demonstrating effective sales techniques and providing constructive feedback throughout the sales process.
• Support greater collaboration and knowledge-sharing across the regional sales team by sharing successful approaches, customer insights and sales best practices.
• Promote Paterson Grain’s full range of crop input products and services, including seed, crop protection, fertilizer and related agronomic solutions, based on customer needs and approved product programs.
• Prepare pricing, proposals and commercial terms within established authority and approval processes, with a continued focus on margin, volume, service capability and overall account profitability.
• Maintain an accurate pipeline of key opportunities and provide regular sales forecasts, account updates and market insight to support purchasing, inventory and operational planning.
• Monitor regional market conditions, competitor activity, customer trends and emerging opportunities, and recommend focused sales strategies to strengthen Paterson Grain’s position in the market.
• Coordinate with operations, logistics, procurement, credit and administration teams to support product availability, timely delivery, account setup, documentation and effective resolution of customer concerns.
• Maintain complete and accurate customer, sales activity and opportunity records in company systems and ensure appropriate follow-up on commitments, contracts and account actions.
• Represent Paterson Grain at customer meetings, producer events, trade shows and industry functions throughout the region.
• Ensure sales activities are conducted in accordance with company policies, credit requirements, regulatory obligations and established health and safety practices.
• Assist with other sales and business development functions as assigned.

Qualifications:

• A degree or diploma in Agriculture, Agribusiness, Business or a related field; an equivalent combination of education and relevant crop input sales experience will be considered.
• Minimum 5 years of progressive experience in crop input sales, agribusiness account management or a related agricultural sales role, with demonstrated success managing significant customer relationships and closing large sales.
• Strong knowledge of crop input products, prairie crop production, regional agricultural markets and the commercial needs of farm customers.
• Professional agronomy designation, such as P. Ag or CCA, is considered an asset.
• Demonstrated ability to develop strategic account plans, manage a sales pipeline, negotiate commercial terms and achieve sales and margin objectives.
• High degree of initiative and professionalism, with strong relationship-building, communication, presentation, negotiation and organizational skills.
• Ability to work collaboratively across multiple locations and functions while maintaining clear ownership and follow-through on key accounts.
• Sound business judgment and the ability to balance customer needs with pricing, margin, credit, inventory and operational considerations.
• Good working knowledge of Microsoft Office programs and customer relationship management or agricultural retail systems; familiarity with Tronia programs is considered an asset.
• A valid driver’s licence and the ability to travel regularly throughout the assigned region, including occasional overnight travel and attendance at customer or industry events outside normal business hours.

Benefits:

• Attractive compensation package including performance-based incentives and company-paid medical and dental benefits.
• Work-life balance and Employee Assistance Programs.
• On-the-job training and development and career growth opportunities.
• Paid vacation and sick days.

Paterson Grain is known throughout Canada and the world as a company rooted in its commitment to quality, innovation and exceptional customer service. Paterson focuses its expertise on all aspects of grain handling and prides itself on building long-term relationships with Canadian farmers and its domestic and international customers.

Our agricultural products and services span all sectors of the Canadian grain industry and include crop input services, identity preserved programs and non-GMO programs. Through our modern global network, Paterson Grain is fully capable of facilitating the marketing and transportation of quality crops to buyers around the world.