Lead Activities Attendant

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• RSP Options (after 12 months or 2000 cumulative hours of service)
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:

To oversee the safe and efficient operation of the snow tube park, providing a fun and animated snow sliding experience for Whistler Blackcomb guests. The team consists of approximately 30 employees in various roles including lift operations, ticket validation, ticket sales, lane starters, and lane clearers.

Job Specifications:

• Starting Wage: [[otherCompensation]]
• Employment Type: [[filter2]]
• Shift Type: [[custFullPart]] hours available
• Minimum Age: [[MinorHires]]
• Housing Availability: [[commissionPack]]

Job Responsibities:

• Set an excellent example and strive to improve safety, service, and employee experience.
• Ensure service expectations, standards, and quality are consistently met and exceeded.
• Provide coaching and direction to staff.
• Make daily decisions on capacity levels and adjust inventory accordingly
• Assist with selection, training, development, and coaching of Tube Park Attendants.
• Ensure adherence to all operational and safety procedures for the Tube Park, lift, and equipment (e.g., 4-track, snowmobiles).
• Act as first responder to safety incidents; complete and file all required documentation and report to the Manager.
• Assist in developing and enhancing Tube Park operations, practices, standards, and procedures.
• Promote team spirit and cooperative work ethics.
• Monitor tube lanes and address issues using grooming or hand tools.
• Manage maintenance issues including toilet facilities, snowmaking equipment, fencing, and signage.
• Show initiative in routine matters and exercise sound judgment in emergencies.
• Ensure safety checks and operational procedures are completed and recorded before public opening.
• Coordinate daily staff assignments.
• Communicate operational updates and procedural changes effectively and timely.
• Conduct daily morning meetings covering operations, safety, and customer service.
• Align scheduling and labor management with business levels.
• Manage payroll (PeopleSoft), cash outs (Audit), POS discrepancies, and performance issues.
• Maintain documentation of daily logs and accident/safety forms.
• Conduct employee reviews and recognize outstanding performance.
• Participate in goal-setting and achievement of seasonal objectives.
• Attend all employee meetings.
• Lead and participate in animation activities focused on family fun.
• Fill in front-line roles and provide breaks during slow periods.
• Uphold core values: Do Right, Do Good, Be Safe, Have Fun, Drive Value, Serve Others.
• Maintain high housekeeping standards—clean, tidy, and litter-free environment.
• Adhere to grooming policy and punctuality standards.

Job Requirements:

• Valid BC driver’s license and satisfactory driver’s abstract.
• Previous supervisory experience required.
• Well-groomed and in good physical condition.
• Mature, energetic, dependable, and able to work independently.
• Strong interpersonal and guest relations skills.
• Previous cash handling experience.
• Proficient in Microsoft Office and administrative tasks.
• Proven leadership and motivational skills; works well under pressure.
• Strong attention to detail and time management.
• Must complete required lift exams.
• Criminal record check required.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID [[id]]
Reference Date: [[JobPostingDate]]
Job Code Function: [[customString7]]