Lead Pharmacy Technician - Home Delivery

We are currently looking for a Lead Pharmacy Technician to join our Home Delivery Operations team.

We are seeking someone who enjoys working collaboratively, supporting others, and contributing to a positive environment where people feel respected, supported, and motivated to deliver excellent work.

At our organization, teamwork, integrity, and respect are core values. Our goal is simple: to maintain a work environment where everyone performs at their best, feels supported, and can grow within a collaborative and professional setting.

This is a fully on-site position in order to foster collaboration and daily support among team members.

Responsibilities

• Work closely with the manager and operations coordinator on daily operations and team coordination
• Guide, support, and mentor team members on a daily basis
• Provide professional, compassionate, and patient-centered service, and share best practices with the team
• Ensure high-quality data entry and documentation
• Participate in employee onboarding, training, and development
• Act as a resource person for the team and help maintain a positive and collaborative work environment
• Actively contribute to the implementation of new operational tools and systems (e.g., PTMS, new processes, workflows, etc.)
• Participate in the development and facilitation of workshops, training sessions, and team meetings
• Contribute to maintaining quality standards and operational best practices

Qualifications

• Demonstrate integrity, professionalism, and respect at all times
• Positive and collaborative mindset
• Comfortable supporting, training, and guiding others
• Strong communication and teamwork skills
• Good organizational skills and ability to manage multiple priorities
• Strong attention to detail and quality
• Ability to thrive in a fast-paced, dynamic environment and adapt to change
• Experience in pharmacy, healthcare, logistics, customer service, or operations is considered an asset
• Leadership or training experience is considered an asset

What We Are Looking For

We are looking for someone who leads by example, treats others with respect, and contributes to a positive and professional culture. Someone who enjoys seeing others succeed, is present to support their team, and understands that a strong work environment makes all the difference.

Ultimately, our goal is simple: to do our work well, support each other, and continue building a strong team that people are proud to be a part of.