Learning & Development Specialist, P&C - Fixed-Term

Join our team as a Learning and Development Specialist, People & Culture! In this role, you’ll collaborate with our Learning and Organizational Effectiveness team to source appropriate solutions that build capabilities/competencies, support business needs and advance our strategic ambition. You will enable the creation, delivery, and sustainment of our learning offerings and leadership development program including assessments, development, design, facilitation, execution communications, operations, and logistics.

This position is based in our Home Office in Calgary, Alberta, and is a full-time, fixed-term contract opportunity through December 2027.

What You'll Do

• Design and develop engaging learning content and experiences, for audiences at various levels, using sound instructional design and adult learning principles (ex. ADDIE)
• Create scalable, interactive, and engaging learning for a variety of modalities including eLearning, microlearning, virtual, in-person and blended learning methods using a variety of approaches and tools (ex. Articulate/Rise)
• Create clear, compelling learning content, including PowerPoint presentations, facilitator guides, scripts, storyboards, job aids, resource guides, and assessments
• Conduct needs analyses in partnership with stakeholders to identify capability gaps, and business needs and recommend effective learning interventions
• Translate business needs into measurable learning objectives and outcomes
• Develop change management plans to support successful adoption and execution of learning initiatives
• Apply adult learning principles, and user experience thinking, to optimize learner engagement
• Facilitate in-person and live virtual workshops and learning events
• Support and manage program rollouts including communications, operations, and logistics for successful execution of our learning offerings
• Build and deploy learning through our learning management system and supporting the ongoing maintenance of our LMS platform (UKG)
• Collect and analyze data to measure, evaluate and report on the effectiveness of learning programs and continuously evolve based on learner feedback and outcomes
• Leverage Learning & Development and instructional design trends, continuously bringing fresh, innovative thinking to enhance our programs aligned with industry best practices
• Perform additional duties as needed to support the team and organizational goals

What You Bring

• 3+ years of experience in instructional design and learning content creation with the ability to scope, design, and deliver engaging learning assets and learning pathways for various audiences
• 3 to 5 + years of experience with facilitation, presentation, and public speaking, with the ability to inspire and guide learners through their learning and development experiences
• Background or experience with coaching, leadership development and competency frameworks
• Presentation, workshop or other facilitated experience design and development
• Excellent working knowledge of Office 365 suite of applications
• Experience with learning authoring tools and other content creation tools
• Proven communication skills (written, verbal, interpersonal)
• Comfortable presenting to and engaging with diverse audiences
• Effective time-management and organizational skills, and ability to work independently and collaboratively
• Project management skills with the ability to execute from end-to-end
• Ability to develop strong trust through a coaching model while engaging with stakeholders
• Strong problem-solving abilities to assess and determine relevant action in given situations
• Ability to quickly adapt in a new and changing environment while building rapport with new team members
• Experience with Articulate Suite or UKG Pro Learning is considered an asset
• Technology savvy and comfortable using AI and automation
• Bilingualism (English and French) is considered an asset

How You’ll Benefit

• A comprehensive total rewards package
• A coaching culture that fosters ongoing growth and development opportunities
• A people-first culture, (but dogs are also welcome)
• An organization that gives back locally and nationally, and supports you in doing so as well

Why You Should Join Us

FYihealth group is Canada's leading diversified healthcare organization comprised of FYidoctors, Visique, BonLook, and solis optics. Doctor-led, professionally managed, and patient-focused, the organization concentrates on delivering outstanding eye care with patient-centric products and services. Our purpose is simple: enhance the lives of our patients. We are Canada’s fastest-growing eye care provider with our Canadian-owned ophthalmic lens manufacturing facility and distribution center.

At FYihealth group, our values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used to ensure an accessible candidate experience and team member experience.