Learning Facilitator Clinical Informatics - BC Cancer Vancouver

Learning Facilitator Clinical InformaticsBC CancerVancouver, BC

The Learning Facilitator Clinical Informatics provides education for own and other health science professionals and in support of the implementation and adoption of clinical information systems. The role adapts, implements and evaluates education programs and resources using specialized theory and knowledge of generalized and specialized clinical or non-clinical practice as applicable, as well as teaching and learning principles and processes. The Learning Facilitator consults, confers and collaborates with educators and clinical and non-clinical program and team members in promotion of continuous quality improvement, resolution of education issues and coordination of activities required for progressive educational and clinical practice programs. The role takes corrective action with respect to individual and group learning needs

What you’ll do

Develop, review, and modifiy learning resources and educational reference materials for staff, providers, and educators using established educational standards and applies clinical and technical knowledge of clinical workflows to translate complex system changes into effective educational content; and ensures all materials reflect the most current, peer-reviewed, evidence-based best practices.
Provides clinical instruction to staff and facilitates learning by role modelling clinical information system and clinical workflow skills and practices. Designs, develops, and delivers educational tools and learning resources to support competency development, workflow adoption, and effective system utilization.
Assess individual and group learning needs, in collaboration with peer mentors, Professional Practice and education leaders, and/or other internal clinical program subject matter experts as applicable, by observing activities, discussing clinical information system use, issues and implications.
Analyze data such as staff competency assessments and growth plans, practice changes and quality improvement indicators, to determine specific educational requirements to support learner competency and skill development using the new clinical information system.
Utilize a variety of teaching/learning strategies to support education and instruction activities with individuals and groups including facilitating groups, coaching, mentoring, conducting formal/informal presentations and demonstrations, coordinating introduction of new skills/procedures, arranging and providing in-service sessions and using educational technology and self-directed learning methods to implement planned programs.
Participate in the evaluation of the effectiveness of clinical information system education programs, activities and resources by analyzing learning outcomes using program/resource evaluation, learner behaviors, utilization statistics and reviewing feedback to determine opportunities for quality improvement.
Participates in quality improvement and risk management activities by evaluating effect of changes in clinician, provider, and staff practice, generating recommendations for alternative approaches, following up with the Manager on incident reports, and recommending changes to selected policies, procedures or protocols; drafts new and/or revised procedures, standards and criteria for the Clinical Informatics Learning program in conjunction with the interdisciplinary team. Initiates strategies to improve staff/provider learning using principles of continuous quality improvement to promote delivery of high-quality educational services.
Participate in team working groups, committees, or meetings as an education resource by providing input and suggestions related to education implications and group processes of new initiatives to ensure that CIS educational needs are addressed. Documents educational process and utilization statistics by maintaining databases and records and by providing written and verbal reports to demonstrate accountability and to continuously improve the quality of education services.

What you bring

Qualifications:

Graduation from a recognized Health Sciences degree program in Dietetics, Clinical Counselling, Medical Laboratory Technologist, Magnetic Resonance Imaging Technologist, Speech-Language Pathology, or another related health profession.
Current full registration with applicable regulatory College or eligibility for registration with the appropriate professional body or association, as applicable.
Successful completion of recognized adult education, instructional design, or facilitation courses.
Three (3) years’ experience in a health care environment, including extensive experience with related computer technology, clinical informatics, clinical workflow and clinical change management and one (1) year of recent, related teaching experience and/or group facilitation or an equivalent combination of education, training and experience.
Demonstrates a commitment to beginning and continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

Core Competencies

Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated leadership in breaking down barriers and ensuring an environment of belonging. Embed Indigenous Cultural Safety and Humility into all aspects of work. This means creating an environment where Indigenous patients feel respected, valued, and understood. Foster trust through respectful communication, active listening, and honoring equity-deserving people's perspectives on health and wellness. Commit to ongoing education and training on Indigenous health issues, cultural safety, and DEI principles. Participate in workshops, cultural immersion experiences, and continuous professional development to stay informed and responsive to equity-deserving groups. Provide patient-centred care that respects Indigenous ways of knowing and healing, respects BIPOC experiences and world views ensuring that care plans are culturally relevant and holistic.
Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

You have:

Knowledge of organization policies, procedures and standards of care.
Demonstrated ability to teach, demonstrate, facilitate, engage and lead in a classroom setting.
Demonstrated adult education delivery experience.
Demonstrated experience with learner assessment and providing feedback.
Demonstrated ability to promote a creative learning environment.
Strong computer literacy and proficiency with current computer applications and equipment as well as ability to effectively use a computerized client care information system.
Demonstrated ability to use critical thinking in approach to teaching.
Demonstrated ability to develop educational materials.
Demonstrated ability to communicate effectively with co-workers, either one-on-one and/or in-groups, both verbally and in writing.
Demonstrated ability to provide leadership and work direction.
Strong organizational and time management skills as well as demonstrated ability to establish workload priorities in collaboration with others.
Demonstrated ability to provide effective consultation.
Demonstrated ability to effectively work independently and in collaboration with others.
Demonstrated ability to deal with and/or guide others in resolution of conflict issues.
Physical ability to perform the duties and responsibilities of the position.
Demonstrates a commitment to beginning and continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
Access to professional development opportunities through our 2,000+ in-house courses including a range of experience level, profession-specific, or other essential training on Indigenous Cultural Safety; Indigenous-specific anti-racism; Diversity, Equity, Inclusion and accessibility, mental health and well-being, and more.
Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
Annual statutory holidays (13) with generous vacation entitlement and accruement.
PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time
Wage: $50.19- $62.90 per hour
Location: 310-1001 West Broadway, Vancouver, BC V6H 4B1
Applications will be accepted until position is filled.
Hours of Work: Monday – Friday, 0800-1600
Requisition Number: 206487E

What we do

BC Cancer provides comprehensive cancer control for the people of British Columbia.

BC Cancer is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and BC Cancer is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at [email protected].

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

Attention current employees of PHSA:

You must apply via your internal profile at http://internaljobs.phsa.ca.

The internal job posting expires on November 20, 2026 and will no longer be accessible. If the internal job posting has expired, please e-mail [email protected] with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.

If you have not yet set up an internal profile, please e-mail [email protected] with your PHSA employee ID number to obtain your temporary password. Our business hours are Monday-Friday 8:30am-4:30pm, excluding Statutory Holidays and a Help Desk Representative will respond to you with 1-2 business days.

If you are not a current employee of PHSA and require assistance with your application, please contact the External Careers team at [email protected].