Leasing & Site Administrator

Leasing & Site Administrator

Kitchener, ON

The Opportunity

We are seeking a reliable and organized individual to support the day-to-day operations of our residential property. Responsibilities include managing administrative and leasing tasks, coordinating move-ins and move-outs, addressing resident inquiries, and maintaining accurate property records. The ideal candidate is customer-focused, detail-oriented, and enjoys working collaboratively to provide professional service to residents and prospective tenants.

This is an onsite, position located in Kitchener, ON.

What You Will Do

• Administration: Manage application processing, leases, resident records, deposits, and other administrative tasks using Yardi and online systems.
• Resident Relations: Handle resident inquiries, complaints, emergencies, and issues while maintaining accurate documentation and privacy compliance.
• Move-In/Move-Out: Coordinate resident arrivals and departures, prepare key packages, conduct suite inspections, and manage turnover activities.
• Property Management: Assign parking and lockers, administer sublets/assignments/terminations, follow up on rent reminders, and report property deficiencies.
• Leasing: Respond to prospective residents, conduct property and suite viewings, qualify applicants, explain property features, and assist with applications.
• Customer Service: Provide prompt, courteous service to residents, prospects, team members, and management while promoting a positive community experience.
• Team & Office Support: Work closely with the Community Manager and other staff, maintain knowledge of suite inventory and property standards, and provide general administrative support.

Who You Are

Key Qualifications

• Experience – 2+ years’ experience in busy sales, customer service, real estate, hospitality or marketing.
• Education – High school diploma required, College Diploma/Bachelor’s Degree is preferred

• Computer Skills – Advanced skills in Excel, Word, Outlook and proficiency with Yardi.

Other Skills and Behaviours

• Relationship Skills – Must possess exceptional communication and interpersonal relationship skills, and generally love engaging with public
• Organizational/Multi-Task Skills – Must be a self-starter with high degree of initiative, agility, creativity and flexibility. Strong attention to detail and problem-solving is required

• Availability - Flexibility in hours. Evening and/or weekend work will be required.

• Police Clearance – A criminal verification check is required for employment

Who We Are

BGO is a global leader in real estate investment management, partnering with more than 750 institutional clients to invest in and manage high-quality real estate across office, industrial, residential, retail, and hospitality sectors. With a presence in 28 cities across 12 countries, BGO combines deep local expertise with global reach to unlock value in real estate markets worldwide. As part of SLC Management and Sun Life, BGO brings the strength, scale, and trusted expertise of one of the world's leading financial services organizations.

For more information, please visit www.bgo.com

Why Join Us

At BGO, you'll be part of a collaborative team that values your growth, supports your success, and empowers you to make a meaningful impact. We offer a competitive total rewards package, including comprehensive benefits and an annual discretionary bonus. You'll work in a supportive, team-oriented environment with access to ongoing learning, mentorship, and professional development opportunities to help you grow your career.

Thinking About Applying?

The Expected Base Pay Range: $50,000 - $55,000 per year. The Base Pay range is for the primary location for which the job is posted. BGO values the contribution of our employees and our compensation structure may vary based on the geographical location of successful candidates, as well as their experience, skills or qualifications. In addition to base pay, eligible BGO employees participate in various incentive compensation plans, based on individual and business performance as well as a broad range of competitive benefits.

At BGO, we recognize that each employee’s unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.

BGO is committed to equitable hiring practices and we welcome the opportunity to discuss accommodation and ensure fairness and equity in our hiring process. If you require accommodation, please email us at [email protected] and include: Job posting #, your name and your preferred method of contact.

We thank all applicants for their interest in employment with BGO, however only those selected for an interview will be contacted.

Application Deadline: we will be accepting applicants for this role until November 30, 2026

A Note About Recruitment at BGO

To ensure you are applying for a legitimate BGO opportunity and sharing your information securely, we encourage all candidates to verify job openings and submit their applications through our official careers page at www.bgo.com/careers.